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описание
UnderwriteMe is an insurtech software business and subsidiary of Pacific Life Re, a global life and pensions reinsurance firm. Its Decision Platform provides insurers with an enterprise underwriting platform that processes third-party information and supports underwriting decisions. Its Protection Platform is a B2B2C marketplace that helps UK advisors quote and purchase protection products.
задачи
Own product analytics across Decision Platform products by defining meaningful product, customer, operational, and commercial metrics
Analyze product data and user journeys to identify opportunities and recommend actions that influence roadmaps, propositions, UX, engagement, retention, and performance
Partner with Product Managers and Product Designers to shape discovery, define success measures, evaluate experiments, and assess feature impact
Work with Engineering and Data teams to improve instrumentation, data quality, event capture, and access to product and customer data
Segment customers, users, and behaviours by region, insurer, proposition, workflow, maturity, and product adoption pattern
Develop and maintain dashboards and reporting, linking strategic objectives and OKRs to product, customer, operational, and commercial performance
Support product strategy and business cases with opportunity sizing, trend and adoption analysis, and outcome modelling
Assess analytics, insight-generation, and recommendation opportunities within the product and how they could create customer value
Communicate complex analysis through clear narratives and practical next steps
Combine product analytics, customer feedback, discovery insights, commercial context, product marketing research, and market intelligence to identify opportunities, risks, and strategic priorities
Monitor competitor, industry, and market trends to inform product performance, customer expectations, and strategic decisions
Support portfolio-level decisions with insight-led reporting and recommendations
требования
Bachelor’s degree in Mathematics, Statistics, Computer Science, or a related field
At least 5 years of experience as a Product Analyst, Senior Product Analyst, or in a similar role across digital products, B2B SaaS, enterprise software, platforms, or workflow products
Strong product sense and commercial judgement, with a track record of insights influencing roadmaps, product performance, customer outcomes, or business results
Strong product analytics skills, including metrics design, funnel and cohort analysis, segmentation, behavioural analysis, feature assessment, customer journey analysis, experimentation, forecasting, predictive modelling, causal inference, or other advanced analytical techniques
Experience with product analytics, engagement, BI, and visualisation tools such as Mixpanel, Amplitude, Customer.io, AppsFlyer, Tableau, Looker, or equivalent
Strong SQL and spreadsheet skills, including independent ad hoc analysis and data interrogation
Experience establishing, maturing, or significantly improving product analytics practices, metrics frameworks, instrumentation, dashboards, governance, or ways of working
Highly autonomous, comfortable with ambiguity, and skilled in stakeholder management and communication
Experience conducting or supporting competitive analysis, market benchmarking, or industry research for product strategy and investment decisions
Будет плюсом: a Master’s or other advanced degree
условия
25 Days of annual leave, with the option to buy or sell additional days
Adoption and fertility leave
Enhanced parental leave
Private insurance coverage for employees and dependents
Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary
Optical benefits
15% Combined employee/employer contributions
Subsidized gym membership and access to an Employee Assistance Program
Cycle to Work and Electric Car Salary Sacrifice Scheme
Time off for volunteering and charitable matching of employee donations
Benefits apply only to permanent and fixed-term employees
