Product analyst in customer journeys

Join us as a Product Analyst Take on a new challenge and help us design, develop and launch new products You’ll be joining the Mettle Product team focussed on supporting the delivery of product improvements to customers and colleagues

• In this role, you’ll work with Product Owners and their cross-functional squads to support prioritisation and requirements gathering of the improvements we make to customer journeys and colleague tooling.
• As a Product Analyst, collaborate with Data and Product teams to enable a data-driven approach to product development.
• You’ll source and analyse data in order to understand customers, feature performance and support Product team backlog prioritisation.
• Supporting Product Owners with documenting requirements and user stories for product build and feature delivery processes
• Supporting key third party relationships to enhance overall value delivered to Mettle and our customers
• Supporting with product management tasks and wider risk assessment processes
• Reviewing, validating and create clear and concise product documentation to enable efficient support for customers

• To thrive in this role, you'll need strong stakeholder management, amazing communication and interpersonal skills.
• High attention to detail including proven ability to manage multiple priorities
• Experience working in business analysis or demonstrated ability to document business requirements and/or user stories in a clear and understandable manner
• Experience working collaboratively in cross-functional teams, focussed on achieving organisational goals
• To be an entrepreneurial and creative thinker

• Условий в вакансии нет