Data analyst for customer journeys

Are you ready to turn complex data into clear business impact and build seamless experiences for entrepreneurs? As our Data Analyst, you will be driving data-informed decisions that directly shape our product, user journeys, and customer experience. As a Data Analyst, you are the go-to person for data and insights in one of our cross-functional Multi-Disciplinary Teams (MDTs), each responsible for a different part of the customer journey. BridgeFund is shifting towards a product-led way of working, moving away from standard business intelligence toward hands-on product analytics that directly impact online performance and the customer journey.

• Answer data questions from your MDT using SQL, with Claude as a sparring partner to write, review, and speed up queries. Starting with recurring queries and expanding into complex user behavior and conversion funnel analyses.
• Design, build, and maintain intuitive, reliable dashboards and reports in Qlik that stakeholders trust for daily decision-making.
• Work closely with Product Managers and cross-functional teams to clarify questions, uncover root objectives, manage expectations, and communicate clear recommendations.
• Work with our Kimball-style star schema in Databricks. You’ll explore and validate data before anyone relies on it, flag discrepancies, and document metrics so everyone works with the same definitions.
• Analyze user journeys and evaluate A/B test results on our web app to optimize phases across the customer lifecycle.
• Pro-actively, identify data quality issues and document queries and metric definitions to enhance team-wide knowledge sharing.

• Around 2 years of hands-on experience as a Data Analyst or Product Analyst.
• Strong proficiency in SQL (joins, aggregations, window functions) and experience working with a BI/dashboarding tool (e.g., Qlik, Power BI, or Tableau).
• You prioritize speed and high business value over perfectionism and over-engineering.
• Strong communication skills with the confidence to manage workload, set clear expectations, and comfortably say "no" when necessary.
• You naturally ask "why" to uncover the decision behind a request, operating autonomously without needing daily detailed hand-holding.
• Будет плюсом: Experience in fast-paced scale-ups, startups, or consultancies is a strong plus; Experience with web/product analytics, A/B testing, Databricks, Git, or a background in fintech/lending

• A competitive salary between €4,344 and €4,787 based on 40 hours per week. Growth is intentional here. We use an internal competency framework to help you track your progress and continuously evolve in your role.
• A hybrid model, requiring three days per week in our office.
• 6% pension via ASR Doen Pensioen
• 25 paid vacation days and 8% holiday allowance
• Two weeks per year of remote work from abroad
• Travel allowance of €0.25 per kilometer (even if you cycle)
• €40 Epassi budget per month for things like TrainMore, Uber, or a day out
• BridgeFund Academy for personal growth, learning, and coaching
• Annual Learning & Development budget of €1,500 for your professional growth
• Modern workspace with a MacBook, open areas, quiet zones, and zero ceiling tiles
• Bridge Day: one extra day off for something that matters to you
• Company boat The Royal Ted for team events or private use
• Sports activities such as boxing classes and a running club
• 50% paid lunches
• Free snacks: healthy and not-so-healthy
• Friday drinks, quarterly parties, and team outings
• BridgeFun(d) bar with DJ booth, stage, and karaoke