data analyst for airline operations

BA Cityflyer is an airline serving business and leisure travellers from London City Airport. It is part of the British Airways family and provides air travel connecting Britain with the world.

• Analyse data and provide actionable insights, recommendations and decision support
• Undertake ad-hoc analysis to answer business questions and investigate performance issues
• Build, maintain and enhance reports, dashboards and analytical models
• Support strategic projects with analytical expertise and evidence-based recommendations
• Present findings and insights to stakeholders across the business
• Deliver high-quality management information to support decision-making
• Support planning and forecasting activities
• Work with operational, airport and commercial datasets to identify opportunities and improve performance

• Strong analytical and problem-solving skills
• Excellent communication and presentation skills, including the ability to explain complex information clearly
• Ability to combine data analysis with commercial and operational understanding
• Stakeholder management and relationship-building skills
• Ability to manage multiple priorities and projects simultaneously
• Motivation and drive to deliver high-quality outcomes
• Curiosity and willingness to learn, develop new skills and investigate the story behind the data
• Collaborative approach and willingness to learn from others and share knowledge and best practice
• Professionalism, integrity and a strong focus on safety, security and customer outcomes
• Numerate degree or equivalent relevant experience
• Experience using Excel, SQL or similar analytical tools
• Experience with data visualisation and reporting tools
• Strong written and verbal communication skills
• Experience analysing data and translating findings into recommendations
• Будет плюсом: experience using Python, experience building AI agents, knowledge of British Airways systems and data sources, experience in Revenue Management, Finance or a related analytical discipline

• Локация: Лондон, Манчестер, Гатвик
• Competitive salary and salary sacrifice schemes, including an electric vehicle scheme and cycle to work scheme
• Health Cash Plan
• Gym and retail discounts
• Unlimited basic and premium standby tickets on worldwide British Airways flights
• Up to 30 discounted ‘Hotline’ airfares per year for the employee, friends and family
• Opportunities to take on new challenges and progress across the business