data analyst B2B customer lifecycle

Nespresso serves both B2C and B2B customers, aiming to provide them with the best possible customer experience. As a B Corp-certified company, it works to protect the future of coffee by caring for the environment, coffee growers, employees, and local communities.

• Monitor marketing operations performance through regular business KPI tracking and dedicated reporting
• Analyze the impact of marketing operations and recommend ways to optimize results
• Support Acquisition, Retention, and E-commerce teams in analyzing customer behavior throughout the customer lifecycle
• Create targeting for B2B marketing communications, including mailings, emails, SMS, and outbound calls, and support teams in developing these communications
• Use B2B data to provide business insights and establish test-and-learn processes to measure and optimize actions

• Currently pursuing a Bac +4/+5 degree in statistics, marketing, data, or a related field
• Strong analytical mindset
• Advanced Excel skills and knowledge of SQL
• Strong customer-service orientation, listening skills, and results focus
• Team-player mindset
• Curiosity, adaptability, rigor, autonomy, and attention to detail
• Будет плюсом: Adobe, Power BI, and Knime

• Six-month full-time internship
• Starting in January 2027
• Gross compensation of €1,200–€1,500, depending on education level
• 75% Reimbursement of transportation costs
• Two days of remote work per week are possible