Business analyst в Salesforce

There's no secret to become number-one, it takes willingness to improve and determination to pursue it. At GRiT®, it’s all about the journey getting there. We trust talent and intelligence are important, yet passion and perseverance are key to achieving any goal. We are Tech Passionate People with a Purpose, delivering solutions while building strong long-term relations.

• Proven experience as a Business Analyst, preferably within Salesforce-driven projects and environments
• Solid experience with Salesforce Field Service, including configuration, processes, and best practices
• Strong experience in requirements elicitation, analysis, and functional requirements management
• Experience translating business needs into clear User Stories, functional specifications, and acceptance criteria
• Solid understanding of business processes and process mapping methodologies
• Experience facilitating workshops, stakeholder interviews, and requirement gathering sessions
• Strong analytical and problem-solving skills, with the ability to identify impacts, risks, and dependencies across business processes and systems
• Excellent communication and stakeholder management skills, with experience working directly with business and technical teams
• Experience working with Agile methodologies and backlog management practices
• English fluency at minimum B2 level
• Будет плюсом: Previous experience working in Salesforce ecosystems, such as Sales Cloud, Service Cloud, Experience Cloud, Omnistudio, or related solutions; Salesforce certifications such as Business Analyst, Administrator, Service Cloud, or other Salesforce credentials; Knowledge of Salesforce platform capabilities, including configuration, flows, and integrations; Experience in digital transformation, CRM implementation, or enterprise platform projects; Familiarity with tools such as Jira, Confluence, or equivalent collaboration and project management tools; Experience working in cross-functional teams within structured delivery environments; Strong critical thinking skills and the ability to translate complex business challenges into actionable solutions; Experience supporting UAT processes, go-live activities, and change management initiatives; Valued academic background in Engineering, Information Systems, Management, or similar

• Continuous Training and Certifications
• GRiT Prizes: GRiT Baby Gift, GRiT Birthday Prize, GRiT Recommendation Prize
• Exclusive Partnerships/Discounts: (Gym, Health, Well-being, Lifestyle, Financial, etc…)
• Unique Events
• Welcoming Office (Fruit, Coffee, Pool Table, etc.)
• Competitive Compensation
• Pay for Performance