business analyst in technology transformation

Capgemini is an AI-powered global business and technology transformation partner delivering end-to-end services and solutions across strategy, technology, design, engineering, and business operations. It helps organisations create business value through AI, technology, and people.

• Lead and facilitate discovery workshops, requirements elicitation sessions, and sprint ceremonies with senior business and technology stakeholders;
• Translate workshop outputs into structured requirements, including user stories, functional specifications, and acceptance criteria;
• Develop and maintain As-Is and To-Be business process models using standard notation;
• Connect business stakeholders and delivery teams to ensure solutions address the right business needs;
• Own and manage the requirements backlog end-to-end, maintaining traceability from business objectives through solution design, delivery, and testing;
• Conduct gap analysis, feasibility assessments, and impact analysis to support programme and project decisions;
• Identify and escalate risks, dependencies, and scope issues;
• Support UAT planning and execution with QA teams and end users;
• Use AI tools and emerging technologies to accelerate analysis, improve documentation quality, and surface insights for business decisions.

• Approximately 6 years of experience as a Business Analyst;
• Proven experience delivering technology-enabled change programmes;
• Ability to elicit, document, and manage business requirements in Agile and Waterfall environments;
• Experience facilitating workshops with senior and cross-functional stakeholders;
• Strong knowledge of business analysis techniques, including BPMN process mapping, user story writing, use case development, and gap analysis;
• Awareness of how AI and automation are reshaping business analysis;
• Excellent communication skills with technical and non-technical audiences;
• Ability to manage workload autonomously across multiple concurrent workstreams;
• Collaborative team player;
• To obtain SC clearance, continuous residence in the United Kingdom for the last 5 years is required;
• Nice to have: Familiarity with AI-assisted tooling, experience with ServiceNow, JIRA, Confluence, or Visio.

• Hybrid working combines company offices, client sites, and home, but 100% home working is not available;
• Security Check (SC) clearance is required;
• Pre-employment checks include identity, nationality or immigration status, three years of continuous employment history, and an unspent criminal record check;
• Flexible working arrangements are available to UK employees;
• Wellbeing support includes Mental Health Champions and wellbeing apps such as Thrive and Peppy;
• Training and development opportunities include access to 250,000 courses and external certifications;
• Disability Confident Employer (Level 2); candidates who declare a disability and meet the minimum essential criteria will be offered an interview.