Business analyst in infrastructure

At Jacobs, our Business Analysts help clients tackle complex business challenges and deliver meaningful change. Working as part of our Digital Advisory team, you'll play a key role in helping organisations understand their needs, improve processes, and make informed decisions that support successful programme and transformation outcomes. You'll collaborate with clients, stakeholders and multidisciplinary teams to bring clarity to complex problems, helping shape solutions that create real value across infrastructure, utilities and other critical sectors.

• You'll work closely with stakeholders to understand business needs, gather and analyse requirements, facilitate workshops, and map current and future processes.
• You'll produce high-quality business analysis outputs that support decision-making, delivery planning, business cases and transformation initiatives.
• Working alongside consultants, architects, project teams and subject matter experts, you'll help organisations align people, processes and technology to achieve their objectives.
• You'll be trusted to investigate challenges, identify opportunities for improvement and contribute to successful project and programme delivery.

• Experience delivering Business Analysis within projects, programmes, change or transformation initiatives
• Ability to gather, document and validate business and user requirements
• Experience producing core BA artefacts such as process maps, user stories, requirements documentation and analysis outputs
• Strong analytical and problem-solving skills, with the ability to work independently and proactively
• Experience engaging stakeholders and facilitating workshops
• Excellent communication and relationship-building skills
• Будет плюсом: Experience within infrastructure, utilities, water, transport, public sector or similarly complex environments would be beneficial but is not essential; Familiarity with Agile, Waterfall or hybrid delivery approaches is also advantageous

• This is a permanent role, hybrid (2-3 days/week - office/site) aligned to a local Jacobs office (in Manchester, Glasgow, or London), with business travel to support client and business requirements.
• Full time employment at Jacobs is based on a 40-hour working week.
• We place a strong emphasis on work life balance and flexibility, and flexi-time, other working patterns may be available.
• We offer an excellent and wide range of employee benefits including comprehensive Health Cover, Life Assurance, Income Protection, holiday buy/sell scheme, and a variety of wellbeing, family, parental and fertility support offerings, along with an enhanced contribution pension scheme.