business analyst for digital solutions

AECOM is an infrastructure consulting firm providing professional services throughout the project lifecycle, from advisory, planning, design, and engineering to program and construction management. Its work spans transportation, buildings, water, new energy, and the environment.

• Gather requirements for digital products with stakeholders, aligning them with business objectives and user needs
• Translate business needs into functional specifications and user stories
• Collaborate with product managers, designers, and developers throughout the delivery lifecycle
• Analyze business processes and workflows to identify improvement and automation opportunities
• Support solution design by balancing user needs, technical constraints, and business goals
• Assist with testing, validation, and user acceptance activities
• Help ensure delivered solutions meet expectations and provide value
• Determine and develop user requirements for production systems to maximize usability and user experience
• Design and implement digital solutions with cross-functional teams to address business challenges
• Develop and maintain business requirements, functional specifications, and process flow documentation
• Facilitate workshops and meetings to gather insights, resolve conflicts, and build stakeholder consensus
• Recommend potential applications of emerging technologies and industry trends to enhance business operations
• Monitor and analyze KPIs to measure solution success and identify opportunities for continuous improvement
• Lead system documentation, support user testing, promote best-practice digital processes, and help implement new technologies

• 3–5 Years of experience as a Business Analyst, preferably in digital or technology-focused projects
• Strong communication skills with technical and non-technical stakeholders
• Experience writing user stories, requirements, and process flows
• Familiarity with Agile or hybrid delivery environments
• Analytical mindset, attention to detail, and problem-solving skills
• Confidence facilitating discussions and asking relevant questions
• Ability to manage multiple priorities and adapt to change
• Familiarity with Domain Driven Design and Domain Story Telling

• In-person Day 1 onboarding at an AECOM office is required as a condition of employment
• A wide range of compensation, benefits, and well-being programs is available
• Interview offered to applicants with a disability or long-term condition who meet the minimum/essential criteria