Business Analyst

EPAM is a global provider of digital platform engineering and development services, helping enterprises transform their businesses through innovative technology solutions.

• Act as the primary liaison between Store Operations and product/technology teams;
• Facilitate discovery sessions such as requirement workshops with stakeholders;
• Elicit, analyze, and document business requirements for store operations and technology platforms;
• Define clear problem statements, desired outcomes, and acceptance criteria in collaboration with stakeholders;
• Support technology solutions, including Store Backoffice, Electronic Shelf Labels, SAP for stores, and tailored applications;
• Identify and propose process and system optimizations to enhance throughput, accuracy, and service levels;
• Assess the operational impacts of new features and assist in change management initiatives;
• Develop test scenarios, validate outcomes, and coordinate defect resolution during User Acceptance Testing (UAT);
• Ensure solutions align with functional and non-functional business requirements;
• Manage requirements, user stories, defects, and backlog prioritization using Jira;
• Document business processes, functional requirements, and decisions in Confluence;
• Maintain clear, traceable documentation that supports transparency and cross-team alignment;
• Communicate project statuses, risks, dependencies, and trade-offs effectively to stakeholders.

• Bachelor’s degree in Business, Information Systems, or a related field;
• 2+ Years of experience as a Business Analyst or Product Analyst;
• Skills in BA stakeholder management, elicitation of information, and BA artifacts documentation;
• Proficiency in using Atlassian tools, particularly Jira and Confluence;
• Solid understanding of the software development life cycle (SDLC) and Agile methodologies;
• Proven ability to translate business requirements into Agile product documentation;
• Strong interpersonal and communication skills for effective cross-functional collaboration;
• Excellent command of written and spoken English (B2+ level);
• Working proficiency in Greek;
• Nice to have: SAP Retail experience, ability to operate effectively in a fast-paced, iterative product development environment.

• No conditions specified