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описание
Ability to work flexible hours to align with US time zones is required.
Cushman & Wakefield is a global commercial real estate services firm that provides a wide range of property, facilities, and project management services to its clients. The GOS (Global Occupier Services) team focuses on supporting the development and integrity of core business applications, managing system processes, and enhancing user efficiency.
задачи
Coordinate technical requirement gathering and documentation for client transitions;
Coordinate technical assistance between the company and application vendors;
Recommend process improvement opportunities by documenting current and future state processes;
Participate in configuration and change management for transaction processing, reporting, and analytic systems;
Develop training documentation and notify the user community of system changes;
Drive business process re-engineering and internal control objectives to enhance service levels;
Create and execute communication plans to improve user adoption of features;
Develop and deliver training programs for new and existing features;
Write, maintain, and support various queries and reports, including ad hoc requests;
Solicit feedback from the user community to implement action plans;
Ensure compliance with industry standard legal requirements and security policies;
Maintain knowledge of current technologies, solutions, trends, and risks.
требования
Bachelor’s degree or professional industry designation;
Minimum 2 years of relevant experience in accounting, commercial real estate, or IT;
Minimum 3 years of IT work experience;
Minimum 2 years of experience supporting application systems;
Strong business judgment, collaboration, and critical thinking skills;
Excellent analytical, problem-solving, interpersonal, and presentation skills;
Ability to research and learn new skills independently;
Excellent oral and written communication skills for technical and non-technical audiences;
Ability to multi-task and meet deadlines for multiple projects;
Nice to have: SQL or similar coding, advanced Excel, Visio or similar flowchart tools, Yardi system experience.
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