Бизнес аналитик

Salmon Group Ltd operates as a licensed neobank providing modern financial services and cutting-edge solutions to millions of users in the Southeast Asian market. The company focuses on developing scalable banking infrastructure, including customer data management, compliance, and core banking operations, supported by significant international investment.

• Translate operational and business requirements into structured product specifications including mock-ups, user stories, process flows, and acceptance criteria;
• Collaborate with operations teams to understand daily workflows and transform them into efficient processes;
• Design operational interfaces and supporting workflows;
• Ensure processes meet regulatory requirements and integrate into existing customer and operational journeys;
• Assess current integration capabilities and define necessary system changes;
• Support the migration and extension of existing functionality on the new platform;
• Hand over specifications to development teams and support testing, release, acceptance, and stakeholder demos;
• Investigate operational issues using logs and system data.

• 3+ Years of experience as a business or system analyst in banking or financial services;
• Hands-on experience designing operational interfaces, complex objects, and workflows;
• Experience working closely with operations teams and embedding new processes into existing journeys;
• Experience designing compliant processes in financial services;
• Understanding of integrations including APIs, queues, and data exchange;
• Experience using logs and data to investigate issues;
• Strong analytical and problem-solving skills;
• Ability to work effectively across business, operations, and technology teams;
• English B2;
• Relevant experience in customer/contact management, CRM/MDM, KYC/AML processes, or core banking operations/payments;
• Nice to have: Combination of business and system analysis experience, experience with low-code CRM/BPM platforms such as Creatio, Salesforce, or Pega, experience working with South-East Asia operations teams, SQL or BI/DWH experience, understanding of audit trail and audit log requirements.

• Relocation support is available;
• Medical insurance;
• Health and wellness benefits;
• Program of events and activities.