When you join Verizon
You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
What you’ll be doing...
As HR Specialist you will provide operational HR Support for our EMEA based employees. This function enhances the employee experience and allows the businesses to operate customer focused, efficiently, cost-effectively and in compliance with regulatory and industry practices. You will be part of the International HR Answers/Operations team and report to the Associate Director HR Operations. You will have a close collaboration with all HR departments. The role will be based in Reading, United Kingdom.
- Supporting employee lifecycle transactions, including onboarding in collaboration with the New Employee Support Team (NEST), contract addenda creation, and employee/manager self-service workflows in compliance with regional guidelines.
- Answering and resolving frontline HR queries from employees and managers via Workday Help within established service level agreements, coordinating with internal and external partners as needed.
- Taking ownership for closing queries requiring third party involvement (e.g., other internal HR departments, solution providers, HRIS, policy/process owners).
- Maintaining and securing employee databases and personnel records across digital and physical formats using Workday, Google Suite, and related systems to safeguard data integrity.
- Administering Leave of Absence cases, employment references, and global mobility workflows, including immigration requirements and inter-country transfer support.
- Managing HR vendor process administration, invoice processing, and purchase order creation in close coordination with Local Finance and Compensation and Benefits teams.
- Carrying responsibility for the work references and Leave of Absence Administration (e.g., vacation, sickness, family friendly absences) in line with the internal and country guidelines to ensure compliance.
- Supporting the Case management of global mobility activity (e.g., immigration requirements, inter country transfers) to ensure compliance.
- Carrying responsibility for record retention of Employee files and documents (hard copy and digital) in the country, in line with the internal and country guidelines to ensure compliance.
- Driving process optimization and system implementation initiatives, utilizing modern technology, AI tools, and stakeholder collaboration to enhance service delivery.
