qa engineer (manual) for airline self-service

Amadeus develops the CUSS platform for kiosks and Auto Bagdrops, supporting airline applications across airport hardware, platform services, peripherals, and backend systems. The platform is used to deliver self-service and passenger processing capabilities for airline and airport partners.

• Execute end-to-end testing of Airline Applications on the CUSS platform across kiosk hardware, platform components, peripherals, and backend services;
• Analyze system, platform, and application logs to identify defects, support troubleshooting, validate fixes, and assist with root cause analysis;
• Document test scenarios, test results, defects, and investigation findings;
• Collaborate with developers, product engineers, and airline technical teams to investigate issues, validate integrations, and ensure application certification;
• Improve and maintain the Airline Application certification process by contributing to test automation and refining test coverage;
• Ensure consistency of testing across hardware and software layers;
• Support transitions to BAU operations by maintaining testing practices, verifying enhancements, and documenting processes and results;
• Maintain understanding of Self-Service and CUSS business processes;
• Provide guidance to airline and internal teams on testing considerations, expected platform behaviors, known limitations, and improvement opportunities;
• Prioritize issues and align testing outcomes with airline operational needs and business expectations;
• Stay up to date with industry standards, CUSS specifications, product evolution, and emerging technologies affecting airline self-service and passenger processing;
• Represent QA perspectives in discussions with business stakeholders, working groups, and cross-functional teams;
• Expand knowledge of business areas affecting kiosk application behavior, hardware usage patterns, and passenger self-service workflows.

• Experience with end-to-end quality assurance for applications integrated with hardware, platform services, peripherals, and backend systems;
• Ability to analyze system, platform, and application logs;
• Experience documenting test scenarios, test results, defects, and investigation findings;
• Ability to collaborate with developers, product engineers, airline technical teams, business stakeholders, and cross-functional teams;
• Understanding of Self-Service and CUSS business processes;
• Knowledge of airline systems, airport operations, and passenger self-service workflows;
• Understanding of application certification and integration processes;
• Ability to provide guidance on expected platform behavior, known limitations, and testing considerations.

• Flexible working model;
• Learning opportunities through on-the-job training, formal learning activities, and day-to-day interactions with colleagues;
• Supportive and caring work environment;
• Diverse and inclusive community;
• The company does not charge fees, request payment, or ask for financial information during recruitment.