UX writer for a financial app

ZEN.COM is a smart financial app designed for your everyday life – at home and on the go. We are looking for an experienced UX Content Writer & Designer to take ownership of the Polish content across ZEN.COM’s app, business portal and website, ensuring a seamless continuation of our UX writing and localisation work during our Content Designer’s maternity leave.

• Write and refine UX copy across the ZEN app, business portal and website: onboarding, payments and transfers, verification, cards, plans and rewards.
• Own the Polish experience end to end. Transcreate rather than translate, so the copy reads as natural, gender-neutral Polish in ZEN’s friendly voice.
• Work in Figma with UX designers, from early flows to final screens.
• Partner with product owners, engineers and compliance to keep copy clear, accurate and on-brand, and flag anything that doesn’t add up.
• Prepare localisation handoffs: string tables for Lokalise, plus briefs and glossaries for vendors working in other languages.
• Maintain the glossary, translation memory and content guidelines so terminology stays consistent.
• Support product and feature naming, launch campaigns and marketing pages when needed.

• Native Polish and near-native English. Writes naturally in both languages, not just correctly.
• 5+ years of UX writing or content design on a digital product, working closely with UX designers and product teams.
• Strong writing skills: clear, concise and warm. Can write the same message as a button, an error and an email.
• Hands-on Figma experience: editing text in design files, commenting, working with components.
• Fluent with AI tools. Builds reusable prompts, skills and workflows that keep copy and terminology consistent.
• A portfolio of UX copy samples, ideally in both languages.
• Gets up to speed fast and makes decisions with a small handover.
• Будет плюсом: Background in translation or localisation, especially transcreation, glossary work and TMS tools (Lokalise); Experience in fintech, banking or another regulated industry; Has written or maintained content guidelines and terminology; Familiar with Jira and Confluence

• Real influence on shaping the ZEN.COM.
• Work in an environment where innovation and effectiveness truly matter.
• Competitive salary and flexible working conditions.
• Private medical healthcare.
• Internal and external training opportunities.