crm manager in iGaming

SOFTSWISS supplies iGaming software solutions.

• Manage and optimize CRM system usage across multiple teams to improve adoption and efficiency
• Analyze CRM data to generate actionable insights that support business growth and cross-selling opportunities
• Build and improve CRM workflows and automation to streamline operations
• Develop internal reporting capabilities, reducing reliance on external tools
• Identify and implement process improvements to enhance CRM performance and usability
• Support and guide CRM streams, acting as the main point of contact for users

• Analytical mindset and ability to translate insights into actions
• Experience reviewing and improving business processes
• At least 2 years of hands-on Hubspot experience, including setup, automations, user support, and system usage optimization
• Technical knowledge of pipelines, object data health, and configurations
• Experience creating reports and dashboards; SQL knowledge, etc
• Будет плюсом: CRM systems development experience in Hubspot, Pipedrive experience, work at a CRM vendor company, people management experience, iGaming industry experience

• Private health insurance
• Sports benefits
• Comprehensive Mental Health Program
• Free English lessons (online)
• Local language courses
• Paid time off
• Maternity leave support
• Referral program rewards
• Upskilling, internal workshops, and participation in professional conferences and corporate events