Program Manager, Marketing Factory

Lead EMEA’s integrated agenda for new-customer demand generation and marketing process excellence. The role turns installed-base intelligence and external market signals into qualified pipeline, while establishing scalable standard work for campaigns, events and related marketing execution. It connects strategy, data, technology and cross-functional delivery to improve speed, consistency, governance and measurable commercial impact across EMEA.

How will you do it

• Own the EMEA SDR line ensuring integrated into overall marketing campaign strategy and operating model for generating new-customer leads from installed-base data & external databases.
• Partner with campaign leaders and translate growth priorities from domain leaders into plan of lead-generation SDR initiatives, defining forecasts target segments, campaign logic, qualification criteria, value hypotheses, ownership and launch plans.
• Integrate with Marketing, Sales, Service, Commercial Operations, Data & Analytics and regional leaders to prioritize opportunities and align capacity, handoffs and follow-up expectations.
• Oversee data quality, enrichment, segmentation and lead-routing requirements, ensuring leads are actionable, compliant and assigned through agreed CRM processes.
• Establish performance governance across lead forecast/actuals, lead quality, conversion, cycle time, pipeline creation and revenue contribution; provide clear insights and recommendations to senior leadership.
• Run pilots, capture seller and customer feedback, and scale high-performing lead sources and campaign models across markets and domains.
• Lead, deploy and leverage marketing intent/insight tools to work on customer segmentations and generate lists for outreach to deploy to business development reps.
• Design and own standard work for EMEA Marketing activities, including campaign types, campaign intake and prioritization, campaign activation, events, webinars, tradeshows, lead capture, follow-up and measurement.
• Develop practical playbooks, SOPs, templates, checklists, RACI models and stage-gate controls that clarify roles, decisions, inputs, outputs and service-level expectations.
• Partner with global team on process priorities and deployment
• Facilitate cross-functional process design and continuous-improvement workshops, simplifying handoffs and removing duplication, delays and execution risk.
• Create a governance cadence to monitor adoption, exceptions, process health and business outcomes; maintain a controlled repository and ensure standards remain current.
• Lead change management through stakeholder alignment, communications, capability building and coaching so regional teams consistently apply the agreed ways of working.
• Benchmark practices, identify automation and AI opportunities, and sponsor improvements that increase productivity, transparency, scalability and customer impact.

Required:

• Minimum of 8 years of experience managing programs/projects required or experience working on a program team as a functional lead
• Experience in working in a Region or Global Marketing organization
• Ability to communicate effectively in a technical environment, including in front of C-level and VP-level stakeholders
• Demonstrated organizational skills, including project planning, project management, and team building
• Experience with a wide variety of structured problem-solving processes and reporting tools, including Microsoft PowerPoint
• Excellent understanding of financial concepts
• Ability to work in a global team environment
• Experience in marketing tools suite [marketing automation; intent/insights tools]
• Bachelor’s degree in Engineering, Business, Marketing or a related field
• Experience in Lean Methodology / Six Sigma

The initial basic salary for this position will be in the range of €3,346 - €5,230 per month, plus a 13th month salary applied after your first 6 months in the job. The final package will reflect your experience, skills, and qualifications relevant to the role. We are committed to fair, equitable, and gender-neutral pay practices.

• At Johnson Controls, your work comes with benefits that support both your career and your wellbeing.
• Meal vouchers fully covered by the company.
• Flexible benefits budget with access to 3,500+ options, including a MultiSport card, medical and wellness services.
• Extra savings through retail and lifestyle discounts (Benefit+).
• Allowance for the private kindergarten or nursery to support your family.
• Flexible working hours and home office days.
• Allowance for language courses, professional development support, and wellbeing support.
• On site benefits: massages, distribution of fruits, yoga, psychologist, health month, various events with supporting groups (volunteering activities, branding activities).
• Seniority benefits - extra monthly financial allowance, medical care and support, wellbeing day.