Product manager operations

We are looking for a passionate and innovative Product Manager with Agile expertise to join our PSG MDP Operations squad. Partner Services Group (PSG) is an integral part of BCG’s worldwide Finance organization and provides a wide range of services to our Managing Directors and Partners (MDPs). PSG manages a wide variety of dimensions related to MDP evaluation, compensation, and equity programs. In this role, you will be responsible for our MDP Systems related to equity transactions and related loans and the MDP’s nominals and global bonus models.

• They will work closely with the PSG Operations team to understand the enhancements needed within our MDP Equity and Compensation systems.
• In collaboration with the Product Owner and other team members, you will be an impactful, quality-focused member of an agile squad responsible for the implementation of enhancements, processes and policies in support of the MDP equity and compensation process of BCG’s Managing Director and Partner (MDP) group.
• This role on the MDP Operations squad is responsible for assisting the team with requirements discovery, backlog refinement, feature documentation, user support, and quality assurance.
• You will also represent the voice of our customers and make sure that the squad members understand users' needs and preferences.
• You will support the product team in user story development and functional testing to continuously release improvements to our platform and build new capabilities.
• You will help triage and investigate escalated issues and work with the development team to remedy and deliver fixes when required.
• Analyzing and breaking down problem statements, uncovering requirements, applying good judgment and independent creative thinking to constructively address business challenges and proactively identifying solutions
• Understanding the overall business needs for work being requested to help the Product Owner to prioritize work of highest value each sprint
• Facilitating requirement discovery sessions with senior users to understand the business context, user intent, solution objectives, and expected impact
• Effectively translating business requirements into technical criteria for the development team and vice versa, ensuring user stories are well-defined with clear acceptance criteria
• Maintaining clear, up-to-date documentation of user stories, workflows, and product changes
• Ensuring that features meet business needs and conducting user acceptance testing (UAT), coordinating with end-users for feedback
• Applying strong analytical skills to interpret data and provide actionable, data-driven insights that guide decision-making and prioritize the product backlog effectively
• Being proficient in Excel and SQL, including the ability to write queries and understand data connections/relationships across tables, for data analysis and reporting
• Learning, adapting, and leveraging function-specific digital tools to help modernize the existing application into cloud-based solutions to unlock new capabilities with flexible design
• Using AI tools in a secure, responsible manner to enhance productivity, applying them to daily tasks such as data analysis, documentation, and requirement synthesis
• Collaborating with a multicultural and multi-functional distributed agile team to align goals and timeline

• Min 6-7 years of experience with business analysis and/or product management, preferably working with business and development teams in an Agile environment
• Interest in working with technologies that support evaluation, finance and HR processes and working to increase productivity and effectiveness of these amongst end users
• Strong analytical skills with hands-on proficiency in Excel and working knowledge of SQL, comfortable writing queries and understanding data connections/relationships across tables to inform decisions
• Demonstrated experience leading stakeholder meetings and workshops, guiding business partners through trade-off discussions, and partnering directly with developers and QA to shape and deliver product enhancements
• Flexible and curious, open to new things and able to propose innovative ideas, able to work creatively and analytically in a time-limited, problem-solving environment
• Proactivity, Organizational skills, interpersonal skills, and facilitation skills
• Strong communication skills, both verbal and written
• Experience in working with geographically distributed teams
• Bachelor's degree or equivalent required. Major in business, technology, finance, information systems, or related field encouraged
• Success will require this individual to be adaptable, with the ability to succeed both as a team member and as an individual contributor. The ability to be self-driven/organizing is also critical to be successful in this position.
• Будет плюсом: Experience in professional services or other highly matrixed organizations preferred; Experience with Agile product management tools like Jira Software and Agile tools preferred

• For this role, you will generally be expected to work from a BCG office or in person with clients on a regular basis (typically around 50% of working time), depending on business needs and in line with local policies and practices.
• We aim to provide a dynamic and collaborative environment that fosters connection and teamwork.