Product manager in veterinary software

Lupa is building a category defining product the industry has never seen before. We're the AI-native operating system for veterinary practices and pet parents, replacing the fragmented, clunky systems vets have tolerated for years with a single intelligent platform for scheduling, client communication, clinical documentation, and AI-driven care guidance. Practices run more efficiently, vets get back to doing what they love, and pet parents feel more connected to their animals' health than ever.

• Own product areas end-to-end, from zero-to-one discovery through to shipping, measuring, and iterating in production
• Define and drive the roadmap for your domain, making hard prioritisation calls that balance customer pain, AI capability, and commercial impact
• Work at the intersection of AI and B2B SaaS. defining how LLM-powered features get embedded into clinical and operational workflows that vets actually use
• Run tight discovery loops with customers; getting into practices, watching how vets work, and translating messy real-world problems into sharp product decisions
• Collaborate daily with Engineering and Design to ship fast, without sacrificing quality or coherence
• Align with Sales, Marketing, and Customer Success to ensure what you build lands well and drives measurable outcomes
• Define success metrics for every initiative and hold yourself accountable to them
• Contribute to how the product team operates, our processes are still forming and you’ll help shape them

• Solid background as a PM at a SaaS company, ideally one that was building 0–1 products in a fast-moving, resource-constrained environment
• Experience shipping AI-powered features, you understand what LLMs can and can’t do, and you know how to design around their limitations
• A track record of owning a roadmap and making difficult trade-offs under real constraints, not just managing a backlog
• Strong technical fluency, you don’t need to write the code, but you can engage meaningfully in architectural conversations
• Get energised by building from scratch, blank-page problems don’t intimidate you, they motivate you
• Are relentlessly driven by outcomes, not output, shipping a feature means nothing if it doesn’t move the metric
• Move fast and make decisions with incomplete information, then course-correct quickly when you’re wrong
• Have a genuine passion for product. you think about it outside of work, and it shows in how you talk about it
• Are excited to work in-person from our Paddington, London HQ
• Value working with people who are kind, ambitious, and pragmatic
• Будет плюсом: Experience in health-tech, vertical SaaS, or a regulated industry (nice to have); Background at a FAANG company or high-growth VC-backed startup (nice to have)

• Условий в вакансии нет