описание
We are looking for a Product Manager (E-commerce) to join our team in Lisbon, working on a 9-month project for one of our clients, a leading organisation in the retail sector. Our client operates in a dynamic, customer-centric environment, with a strong focus on digital transformation, e-commerce growth and the continuous improvement of the online shopping experience. As part of the e-commerce domain, you will work closely with Technology and Business teams, acting as the bridge between business objectives, customer needs and technical delivery.
задачи
- Define and manage the e-commerce product strategy and roadmap, ensuring alignment with business objectives and customer needs.
- Identify opportunities to improve the online shopping experience, conversion, customer engagement and overall product performance.
- Analyse product performance, user behaviour and business data to identify trends, opportunities and areas for improvement.
- Translate business requirements and customer insights into product features, user stories and actionable priorities.
- Apply user-centred design principles and methodologies to ensure intuitive, seamless and customer-focused digital experiences.
- Work closely with Technology and Business teams, ensuring alignment between business priorities and technical solutions.
- Collaborate with UX/UI, development and other cross-functional teams throughout the product development lifecycle.
- Prioritise initiatives and manage competing business and technical requirements within an agile environment.
- Monitor product KPIs and performance indicators, using data to measure results and support continuous improvement.
- Contribute to the development of integrated omnichannel experiences, connecting online and offline customer journeys.
- Explore the use of AI tools to improve product management practices, product discovery and the product development lifecycle.
требования
- Previous experience in Product Management or a similar role.
- Strong analytical skills and the ability to interpret data to support product decisions.
- Knowledge of user-centred design methodologies and principles.
- Good understanding of Agile methodologies and product development practices.
- Strong communication and stakeholder management skills.
- Ability to bridge the gap between business and technology teams.
- Experience working with cross-functional teams.
- Proactive mindset, autonomy and strong organisational skills.
- Будет плюсом: Previous experience managing e-commerce products or digital platforms; Experience using Google Analytics or similar web analytics tools; Knowledge of Salesforce Commerce Cloud; Experience in the Retail, Health & Beauty or Consumer sectors; Familiarity with conversion optimisation, customer journey analysis and digital performance metrics; Experience working in omnichannel environments; Experience using AI tools to enhance product management activities and the product development lifecycle
условия
- Hybrid.
- Preference will be given to candidates able to work from the client's offices.
- 9 months.
навыки
компания
Европейская консалтинговая компания в области технологий и ИИ.