product manager for multi-location POS

IDT Corporation is a global communications company that provides prepaid communication and payment services and operates as an international voice carrier. National Retail Solutions builds technology for small businesses, including point of sale systems, payments, ecommerce, loyalty, and other tools for independent retailers.

• Own the full product lifecycle, from customer discovery and strategy through launch, adoption, and continuous iteration
• Spend significant time with NRS merchants and staff to understand workflows, operational pain points, and unmet needs
• Define product strategy, requirements, user stories, acceptance criteria, and feature specifications, translating complex operational workflows into simple, intuitive experiences
• Partner with engineering and design to deliver high-quality, scalable features with speed and precision
• Prioritize the roadmap using customer insights, market trends, product analytics, and business objectives
• Collaborate with sales, marketing, onboarding, and support teams to ensure product-market fit and successful adoption
• Analyze competitive offerings and industry trends to identify opportunities for differentiation and innovation
• Define and monitor key product metrics, using data to improve product performance and customer outcomes
• Serve as the internal subject matter expert for the products and advocate for the customer across the organization

• At least 5 years of Product Management experience building and scaling SaaS products
• At least 2 years of experience leading mobile features and experiences
• Strong experience building products for SMB or consumer-oriented users, with an appreciation for usability and operational simplicity
• Exceptional product discovery, prioritization, and problem-solving skills
• Ability to simplify complex workflows into elegant, intuitive user experiences
• Strong communication and stakeholder management skills, with the ability to influence cross-functional teams and drive alignment
• Comfortable working in a fast-paced, iterative environment with high ownership and accountability
• Ability to work hybrid from an NRS office three days per week
• Будет плюсом: Experience in the POS space, familiarity with ordering, payments, inventory management, or loyalty

• Competitive compensation and strong benefits
• Competitive salary with annual performance review
• Hardware provided
• Continuous learning and career growth opportunities
• Referral program with rewards for helping grow the team
• Tuition Reimbursement Program