Product manager for billing and payment platforms

Rabot Energy is an independent provider of dynamic electricity tariffs for households and businesses. With smart purchasing strategies and automatic control, we shift flexible consumption to hours with low wholesale prices. This helps households and businesses optimize their electricity costs. Our vision is to give all customers the opportunity to control their electricity consumption smartly and benefit from low-cost wholesale hours.

• You are responsible as Product Manager for the billing, payment and pricing platform and therefore for the complete user and data journey from customer onboarding to billing: billing processes and data flows, price components, advance payments, bill runs, billing documents, payment collection and mandate logic, dunning and receivables processes, installment payments and billing-related customer communication.
• Your fundamental mission is platform development. You build on this foundation, deciding which requirements become reusable platform capabilities and shaping the architecture for the coming years.
• You own the domain end to end. You prioritize with a dedicated development team, write PRDs, refine with Engineering and launch releases—from individual price corrections to multi-month platform initiatives.
• You make billing understandable. You work to ensure that customers understand their bill, advance payment and credit without having to ask.
• You own Payrate and Open Balance. You are responsible for the product levers that affect payment collection: automated dunning stages, automatic allocation of payments and credits (oldest receivable first), retry and mandate logic for payment collection, and installment payments. You manage Payrate and Open Balance as metrics in their own right, not as a by-product of billing.
• You build a platform, not just features. You are responsible for billing and payment services, and pricing and billing APIs—the building blocks that other teams and partners build on—and decide deliberately when a requirement should become a platform capability and when it should not.
• You enable new business models. The ability to bill them determines whether live marketing of EVs and battery storage, heating and night-storage tariffs, and other models succeed or fail.
• You navigate regulation and the energy market. You translate regulatory requirements into actionable product decisions.
• You work AI-first. We use AI tools for analysis, documentation, data checks and recurring processes. We expect you to use them to speed up your own workflow, rather than wait for someone to build a tool for you.
• You work closely with Engineering, Customer Support, Operations, Finance/Controlling, BI, Legal, Partner Management, Sales and the other Product Squads, and report transparently to the team and Leadership every week.

• This role combines two worlds: numbers and people. You work with complex pricing, billing and payment logic every day, but you succeed above all by bringing people together: Support, Finance, Engineering, partners and Leadership. If you have studied business administration, economics, industrial engineering or engineering, or come from consulting, and feel at home in both worlds, you are likely to be a great fit, even if your previous title was not “Product Manager”.
• People first: You build trust across teams, listen before making decisions and bring stakeholders with different interests to the table. You explain complex matters so that Support, Finance and Leadership can understand them. Excellent German and English skills are essential.
• Professional experience: You have around 2–4 years of professional experience—ideally as a Product Owner or Product Manager for a digital product, where you independently delivered with a development team, from discovery through PRD and refinement to release. Experience in consulting, finance, controlling or analytics, where you structured complex problems and implemented solutions together with others, is equally welcome.
• You think in lifecycles, not tickets. You consider the product across the entire customer lifecycle—from the first price on the website through contract changes to the final bill and payment receipt. You look beyond your own domain, understand what upstream and downstream teams need, and make decisions that will still hold up in two years.
• Numbers and complex systems are your world: You handle price components, advance payments and receivables with confidence; rules, edge cases, data models and process logic interest you more than they stress you. You investigate problems down to their root cause instead of treating symptoms, formulate sound hypotheses and use data tools to analyze your own numbers wherever possible.
• Pragmatism under deadlines: You prioritize rigorously, communicate risks early and find robust, pragmatic solutions. Attention to detail matters greatly to you, but you do not get lost in it.
• AI-native: You use AI tools as a matter of course for analysis, documentation, specification and automating your own work.
• Будет плюсом: Experience in the energy industry: market communication, metering point operations, EPEX spot prices, Section 14a EnWG, MsbG, EEG, smart meters / iMSys; Experience with billing, invoicing or payment systems—payment service providers, mandates, dunning, installment payments, receivables management—is a significant plus; Experience with platform or API products and internal customers; A basic understanding of statistics and experiment design for A/B tests

• Ownership: You are responsible for the company’s backbone, with a direct impact on customer trust, support costs and retention.
• A well-organized start: documented domain, ongoing PRDs, established steering and reporting formats, and a structured handover. You will not be starting in the dark.
• Structured handover: You start with co-ownership during the first 3–6 months and gradually take over full responsibility for the domain.
• Visibility: Your work touches almost every team in the company.
• Room to shape things: A platform that scales and has a lot ahead of it. You shape its architecture for the coming years and how we work with AI support.
• Culture: An open team where questions and ideas are explicitly welcome. Transparent collaboration.
• Discount for colleagues on the RABOT Energy electricity tariff.
• Urban Sports Club partnership and Deutschlandticket.