Head of product for live events

Xceed is a venture-backed startup headquartered in Barcelona on a mission to create a world where everyone can live extraordinary experiences by joining authentic music events and connecting with inspiring people. We currently operate in over 20 markets globally and take 10 million unique event-goers out for a dance each year. We build for both sides of the night: clubbers, who discover and buy through our app and marketplace, and clubs, festivals and promoters, who run their business on Xceed Pro, our SaaS platform. We are now looking for our Head of Product to own the product across both, and to make sure everything we ship feels unmistakably Xceed.

• Set the product vision and own one roadmap across the fan app and marketplace and our organiser tools (Xceed Pro, POS, Booking Plugin, Widget). Bring decisions to the founders and get the company behind them.
• Decide what we build and what we don’t. Use what you know about the market, what customers tell you, and business cases from the commercial team.
• Spend time with fans and organisers, at their events as well as in calls. Prototype, test, and make sure every feature is validated before it ships.
• Lead product design and UX/UI. Make sure every release looks and feels like XCEED, working with our CEO and marketing team.
• Lead and grow the product team (a Product Owner and a Product Designer today).
• Work closely with our CTO on planning, scope and trade-offs, so we ship the right things quickly.
• Own product KPIs (adoption, retention, conversion, customer satisfaction). Review every launch and act on what you learn.
• Keep the company informed: what we’re building, why, and how it’s going.

• solid experience in ticketing, live events, music, nightlife or festivals, on the organiser side, the fan side, or both. You know the players, the economics and the culture of the scene.
• 6+ years in product management, including at least 2 leading product managers and/or designers.
• Experience building for both businesses and consumers (B2B2C), ideally a marketplace or a SaaS platform with a consumer app.
• A track record of shipping consumer products people use and like, with a strong eye for design, UX and brand.
• Hands-on discovery: user research, prototyping and testing, turning what you learn into decisions.
• Comfortable with data and analytics tools, and you use numbers to decide.
• Clear and direct. You can align founders, engineering and commercial teams, and you’ll say so when you disagree.
• Fluent English.
• Humble, you know how to navigate uncertainty with a good sense of humour.
• Будет плюсом: Other languages are a plus

• You’ll own the product of a platform behind events in 350+ cities.
• You’ll build the product function and grow into the CPO role.
• You’ll work directly with the founders, with real ownership and autonomy.
• You’ll join a small, ambitious, multicultural team that tries new ideas and moves fast.
• And yes, you’ll have fun
• Unlimited paid time off.
• Flexible hours and unlimited remote work.
• Workation: work from anywhere, as long as it fits your team’s rhythm.
• Team-building activities and meet-and-greet events.
• Go Out: free passes to our partners’ events, so you experience what our users do. For research purposes, of course.