Financial crime operations analyst in fintech

InvestEngine is a UK investment platform that makes it simple and low-cost for people to build long-term wealth with ETFs, through ISAs, pensions and general investment accounts. As our client base grows, our Operations team in Georgia plays a key role in making sure every client is onboarded and monitored safely and to a high standard. You'll join our first-line Financial Crime Operations team, reporting to the Financial Crime Operations Manager.

• Complete transaction monitoring and enhanced due diligence (EDD) reviews, investigating unusual activity and escalating suspicions correctly
• Meet our turnaround targets — most applications and monitoring cases within 24 hours — while keeping accuracy at 98% or above
• Keep internal registers and client records accurate and up to date
• Work with Compliance, Operations and Customer Experience to resolve escalations within SLA
• Spot inefficiencies and suggest practical improvements to our processes
• Reviews and process new client applications for individuals and businesses, including identity, address, bank account and company checks
• Carries out PEP and sanctions screening at onboarding and as part of ongoing monitoring

• Experience in a detail-focused, high-volume operations role — ideally onboarding, KYC/AML, compliance operations or similar in financial services
• Knowledge of KYC/AML, and experience with PEP and sanctions screening.
• Excellent attention to detail: you catch errors in documents and data and double-check before you submit
• Strong time management: you handle large volumes without missing deadlines
• Clear, professional written and spoken English
• Good risk awareness — you know when something doesn't look right and you flag it
• A proactive, collaborative way of working: you take ownership instead of waiting for direction

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