Accounts receivable specialist in collections

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• Collect all outstanding items due on assigned accounts
• Communicate with customers and businesses via email or telephone regarding overdue accounts and determine reasons for non-payment, identify the cause and analyze overdue receivables
• Provide response to issues reported by clients, escalate problems to appropriate departments and monitor resolution
• Prepare financial statements and reports that detail accounts receivable status
• Respond to customer and business inquiries and take appropriate actions
• Keep accurate records in the collection system and report on collection activity, upcoming payments and account receivables status
• Process customers' payments (bank postings) and reconcile with account receivable balances (clean up)
• Prepare and record provisions
• Maintain vendor forms
• Prepare, verify and control monthly and quarterly reports, including accounting records sanity and internal checks
• Perform customer credit analysis using customer financial documentation, payment history, account balances and external data
• Achieve monthly cash collection goals
• Assist with annual and interim audit requests
• Assure process compliance with corporate policies and regulatory guidelines

• Proven experience as a Collection Specialist or similar role
• Excellent communication skills (written and oral)
• English level – B2+, both verbal and written
• Knowledge of order-to-cash procedures and collection techniques (e.g. skip tracing)
• Readiness to shifted working hours 12 PM – 9 PM (UTC+6) / 11 AM – 8 PM (UTC+5)
• Будет плюсом: Problem-solving skills; Negotiating skills; High school diploma; Associate’s/Bachelor’s degree is a plus; Working knowledge of MS Office package

• Delivering innovative solutions to industry leaders, making a global impact
• Corporate and social events
• Enjoyable working environment
• Leadership development, career advising, soft skills and well-being programs
• Unlimited access to EPAM's internal learning database
• Free English classes with certified teachers
• Discounts in local language schools, including online courses for the Kazakh language
• Participation in the Employee Stock Purchase Plan
• Medical & family care package
• Six trust days per year (sick leave without a medical certificate)
• Coverage of psychology sessions of your choice
• Benefits package (sports activities, a variety of stores and services)
• Housing support program: preferential mortgage access via Otbasy Bank partnership