SOFTSWISS continues to expand the team and is looking for a Support Manager -Junior. We need a true and accomplished professional who shares our culture and values. The SOFTSWISS Game Aggregator is a high-load casino games API platform that connects operator platforms to multiple remote game servers via a single integration. You will provide reliable first-line support and operational monitoring to ensure stable performance of the gaming infrastructure and timely resolution of client requests across internal and partner systems.
вчера
Support manager in gaming infrastructure
ориентир по рынку
вакансия
зп не указана
в среднем
127 715 ₽
мэтч
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описание
задачи
- Processing requests from clients in Jira helpdesk system
- Performance maintenance of the gaming infrastructure
- Interaction with associated departments and partners’ helpdesk systems
требования
- Higher or incomplete higher education / technical education is an advantage
- B2+ level of English
- B2+ level of Russian
- Work experience in support of helpdesk systems is desirable
- Будет плюсом: Technical support experience (the second line)
условия
- Working on a schedule 2/2/3 from 5 am to 5 pm/9 am to 9 pm (GMT+3) or 5/2 from 10 am to 7 pm (GMT+3) – depending on Team current needs
- Private health insurance
- Sports benefits
- Comprehensive Mental Health Program
- Free English lessons (online)
- Local language courses
- Paid time off
- Maternity leave support
- Referral program rewards
- Upskilling, internal workshops, and participation in professional conferences and corporate events
навыки
SOFTSWISS — международная технологическая компания и провайдер iGaming software для онлайн-казино и betting-продуктов.
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