reliability engineer in fintech

Nitka Technologies develops software for customers in the US and Europe and brings together about 300 professionals from Eastern Europe, North and South America, Armenia, Georgia and Kazakhstan. The company is hiring for a reliability-focused project supporting a U.S. bank holding company that provides retail banking, commercial banking, wealth management and trust services.

• Define practical SLIs and SLOs with service teams;
• Support SLO-based alerting and error-budget tracking;
• Analyze incidents, recurring failures, and reliability risks;
• Reduce alert noise and improve alert quality;
• Build automation for repetitive and low-risk operational tasks;
• Improve deployment safety and production readiness;
• Participate in reliability improvement planning;
• Work with Azure, AKS, CI/CD, and infrastructure automation;
• Implement and improve monitoring, alerting, dashboards, and runbooks.

• Strong production support or SRE experience;
• Hands-on experience with Prometheus, Grafana, CloudWatch, Splunk, Datadog, or similar tools;
• Experience with incident response, runbooks, and postmortems;
• Experience with Azure cloud infrastructure;
• Experience with Terraform or another Infrastructure as Code tool;
• Experience with CI/CD pipelines;
• Scripting experience with Python, Bash, or Go;
• Understanding of SLI/SLO concepts and reliability metrics;
• Hands-on experience with OpenTelemetry;
• Strong spoken and written English skills at Intermediate level or higher.

• Remote work;
• Attractive USD compensation;
• Paid vacation and holidays;
• Full-time schedule of 8 hours per day.