Modern desktop product designer

We’re Kingfisher, A team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas to life. Guided by our purpose Better Homes. Better Lives. For Everyone. We believe a better world starts with better homes, and we work every day to make that a reality. Join us and help shape the future of home improvement. We are looking for a Modern Desktop Product Designer to join our Infrastructure Operations team

• Design and deliver new modern desktop services in line with Infrastructure and End User Services objectives, balancing requirements, cost and risk.
• Act as a subject matter expert, providing technical leadership and governance across projects, business‑as‑usual activity and service improvement programmes.
• Create and peer‑review infrastructure and service designs, identifying opportunities for standardisation, simplification and shared platforms.
• Collaborate with designers, architects, product owners and delivery partners to ensure consistency across programmes and locations.
• Advise stakeholders on solution feasibility, risks and options, supporting informed decision‑making and initiative development.
• Manage delivery activity using structured planning and tracking, including EPICs and stories, to achieve agreed outcomes.
• Champion modern desktop services within the IT community, sharing knowledge and promoting best practice across the organisation.

• Proven experience designing and delivering technical services within a complex, enterprise‑scale environment.
• Strong background in senior technical support or service design roles, with recognised subject matter expertise in relevant product areas (InTune, Autopilot, Windows 11)
• Experience working with third‑party providers and managed service partners to deliver technology solutions.
• A feedback‑driven approach to service design and continuous improvement.
• Clear, inclusive communication skills, with the ability to engage and influence stakeholders at all levels.

• We believe in flexibility and balance. Our hybrid model blends home working for focus with time spent connecting and collaborating - whether in our offices or at offsite locations. On average, around 60% of your time will involve in-person collaboration.
• We value the perspectives new team members bring and encourage you to apply - even if you don’t meet 100% of the requirements.
• An inclusive environment where your potential is limited only by your imagination. We encourage new ideas, support experimentation, and strive to create a workplace where everyone can be their best self.
• We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career.