описание
Intetics Inc., a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and «all-things-digital» solutions, is on the lookout for a On-Call Infrastructure Engineer (DevOps) to join our team and provide exceptional customer support.
задачи
- Monitor email and alerts throughout the coverage window
- Acknowledge incoming incidents or requests within 30 minutes and confirm that they have been taken into work
- Begin troubleshooting and resolution promptly
- Investigate and resolve production infrastructure incidents
- Troubleshoot AWS, Linux, Docker, and MySQL environments
- Diagnose and resolve MySQL replication issues
- Restore service availability and document resolution steps
- Perform root cause analysis where required
требования
- AWS EC2 administration
- CloudWatch
- Linux administration, particularly Ubuntu
- Docker and Docker Compose
- MySQL administration
- MySQL replication troubleshooting
- Production incident response
- On-call support experience
- Application Load Balancers
- CloudFront
- Strong operational troubleshooting skills
- Будет плюсом: Terraform; Packer; Percona PMM; PagerDuty; Site24x7; Backup and recovery operations; Root Cause Analysis (RCA); AWS infrastructure troubleshooting; Java application troubleshooting; PHP application troubleshooting; Prometheus; Grafana; Datadog; New Relic; High-availability MySQL design; Observability architecture
условия
- This engagement involves occasional support, with only a few hours of active work expected per month in most cases. It can suit an engineer who already has a primary engagement and can combine it with on-call availability.
- Availability during an agreed coverage window of approximately 12 hours per day, aligned with the CET time zone
- Only time spent actively working on incidents or requests is paid; standby time is unpaid
навыки
компания
Компания заказной разработки ПО с распределёнными командами.
