Information technology support specialist

Vortech is a leading global provider of platforms, content, and services for the entertainment industry, committed to innovation, compliance, and sustainability. Established in 2025, Vortech focuses on regulated and newly regulating markets, offering cutting-edge B2B solutions powered by proprietary technology. Our mission is to deliver a secure, engaging, and data-driven experience, ensuring long term value for shareholders, partners, and customers.

• Maintain and continuously update the master IT asset register, including serial numbers, specifications, assigned users, location, warranty, and asset status.
• Track the complete asset lifecycle, from acquisition and assignment to return, redeployment, and disposal.
• Manage inventory and coordinate stock availability with regional offices.
• Conduct periodic physical and system-based asset audits.
• Coordinate secure equipment collection, data sanitization, and disposal of retired devices.
• Maintain asset documentation and evidence supporting ISO 27001 and internal audit requirements.
• Maintain an accurate inventory of corporate software licenses, SaaS subscriptions, and enterprise agreements.
• Monitor license allocation, utilization, renewal dates, and contractual terms.
• Coordinate subscription renewals with Finance, Legal, and relevant business owners.
• Identify unused licenses and opportunities for cost optimization.
• Support software license compliance and maintain relevant procurement records.
• Coordinate with HR and IT Operations to prepare payment plan and deliver IT equipment for new hires and internal transfers.
• Track onboarding equipment delivery to ensure readiness before employees' start dates.
• Prepare periodic reports on IT procurement spending, asset inventory, depreciation, and upcoming CAPEX requirements.
• Maintain procurement and asset management documentation in Jira, ERP, or relevant systems.
• Identify opportunities to streamline procurement workflows and improve operational efficiency.

• Minimum 3 years of experience in IT Support, IT Asset Management, IT Operations, or Supply Chain within a technology-oriented environment.
• Understanding IT hardware specifications, including CPU, RAM, storage, and device configurations.
• Experience with inventory tracking, vendor coordination, purchase orders, and procurement documentation.
• Familiarity with ITAM or asset management tools such as Snipe-IT, ServiceNow, Jamf Pro, or Microsoft Intune.
• Basic understanding of software licensing, SaaS subscriptions, and renewal management.
• Good Microsoft Excel or Google Sheets skills for inventory tracking and reporting.
• Advanced English communication skills
• Будет плюсом: Familiarity with ISO 27001, ITIL, ERP, or Jira-based workflows is a plus; Russian communication skill is a plus; Vietnamese communication skill is a plus

• Условий в вакансии нет