As a Network Operations Engineer, you will be responsible for monitoring and operating the company’s global network infrastructure across LAN, WAN, WLAN, SD-WAN, and data center environments.
You will troubleshoot and resolve complex network issues, provide advanced technical support, and ensure reliable, secure, and high-performing connectivity services.
In addition, you will contribute to network transformation initiatives by implementing infrastructure changes, integrate new sites and work closely together with 3rd level Network Engineers to enhance the network infrastructure.
- Operate, monitor and maintain enterprise LAN, WAN, WLAN, and data center network environments
- Analyze and resolve network availability, connectivity, and performance issues
- perform standard changes on routers, switches, wireless infrastructure, VPN solutions, and network access control systems
- Support network upgrades, migrations, maintenance activities, and hardware replacements
- Manage network configurations, software versions, backups, and technical documentation
- Maintain network standards, operational procedures, troubleshooting guides, and knowledge base articles
- Participate in on-call services and maintenance activities outside regular business hours when required