описание
As EQS’s Data Engineer – Professional Services, you’ll help enterprise customers across EMEA connect their IT systems with our compliance solutions. Based in Munich or Barcelona, you’ll guide customer IT teams through single sign-on, HR data integrations, and user provisioning, resolving technical challenges and helping them get ready for go-live. Combining technical expertise with hands-on customer collaboration, you’ll play a visible role in making complex implementations work smoothly.
задачи
- Lead technical discovery and enablement sessions with customer IT teams, clarifying supported methods, prerequisites, required attributes, dependencies, and responsibilities.
- Guide customers through SSO setup and troubleshooting using SAML 2.0 and OpenID Connect (OIDC), including identity-provider configuration, metadata, certificates, claims/attributes, and login validation.
- Support HR data integration and user provisioning through supported methods such as SCIM, SFTP, and JSON API; advise on data requirements, mapping, validation, testing, and cutover readiness.
- Assist customers with API-based integrations by explaining available endpoints, authentication, request/response behavior, and troubleshooting steps; support testing and validation of customer-led integrations.
- Provide technical guidance for supported custom domains and email delivery configurations, including relevant DNS records, SMTP, and email authentication settings where applicable.
- Troubleshoot implementation-related technical issues, document findings, and coordinate with internal technical teams when product support or escalation is needed.
- Support Solution Consultants during the sales process with technical discovery, integration feasibility, and solution guidance; work closely with Implementation Managers and Project Managers on active implementation projects.
- Create reusable technical setup guidance, checklists, and documentation; share knowledge with other Data Engineers and implementation teams.
- Clarify the boundary between standard technical enablement and custom development or non-standard integrations that require separate scoping.
требования
- 2-5 years of experience in customer-facing technical implementation, SaaS integrations, identity and access management, or a related technical consulting role.
- Hands-on experience configuring, testing, or troubleshooting SSO using SAML 2.0 and OIDC, with familiarity with identity platforms such as Microsoft Entra ID or Okta.
- Working knowledge of identity and user provisioning concepts, including HR data feeds and common integration methods such as SCIM, SFTP, or APIs.
- Understanding of REST APIs, common authentication methods, and structured data formats (for example, JSON and CSV).
- Strong troubleshooting, communication, and documentation skills, with the ability to guide customer IT stakeholders through technical setup without taking ownership of their systems.
- Fluency in both English (C1) and German (C1), written and spoken; ability to work in the required hybrid office model.
- Будет плюсом: Experience with identity governance or provisioning platforms such as SailPoint, and deeper familiarity with Microsoft Entra ID or Okta; Experience with SaaS HR data integration and provisioning solutions; Familiarity with API testing tools such as Postman for validating requests, authentication, and responses; Knowledge of DNS, SMTP, custom/sender-domain configuration, SPF, DKIM, DMARC, and related certificate or email-delivery troubleshooting; Awareness of SQL, Python, or similar scripting/query languages for investigating integration or data issues; advanced coding is not required; Practical use of approved AI-assisted tools for technical investigation, documentation, or workflow improvement, with careful output validation and appropriate protection of customer data
условия
- A trusting environment and lifelong learning for your individual development. Set personal development goals, receive support and regular feedback. We support you in equipping yourself for success.
- Take responsibility for a variety of tasks, find out what you like to work on, and find your way to make your own personal impact with us!
- Regular team events, parties, and a talented international team with a common goal that unites us all.
- Contribute to our success story of becoming the leading European cloud provider for corporate compliance and investor relations solutions.
- Work in a modern office, in the heart of Barcelona. In addition, we offer flexibility through our hybrid-working model, conveniently arrange your working hours, and the ability to work from abroad within the EU. We provide you with 24 days of paid vacation – because we also value your free time.
- We offer you other exciting benefits such as meal vouchers for your healthy breaks as well as corporate shopping benefits.
- We offer private health insurance, and you can also benefit from our corporate mental health counselling!