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Cloud partner manager
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описание
задачи
- Administration and support of the online platform (marketplace), including product catalogs, price lists, end customer and partner directories, notifications, reports, registration forms and order forms;
- Providing consultations to partners and employees of the MUK company regarding the functionality of the online platform, holding presentations and demonstrations of the capabilities of the b2bcloud online platform;
- Communication with the developers of the online platform regarding the resolution of service requests and the addition of new functionality;
- Adding new countries, vendors and functionality to the online platform, including the involvement of the development team and the IT department;
- Solving problems of integrating the online platform with other services and the company's system together with the IT department;
- Studying the product lines of vendors in the product portfolio of the online platform. Studying the onboarding procedures of partners in the vendors' systems;
- Providing consultations to partners on the onboarding processes, licensing and placing orders through the online platform;
- Marketing planning: participation in the preparation of a plan of marketing activities to promote the online platform and their implementation;
- Formation of billing reports and reports on implementation through the online platform;
- Training and certification according to the approved plan;
- Carrying out management tasks related to the online platform and partner onboarding.
требования
- Higher education (technical);
- Knowledge of English - reading, speaking, writing;
- Experience working in an IT company (partner, distributor, or IT vendor);
- Skills in technical support of IT services and software for corporate clients;
- Ability to work in a team;
- Experience with corporate portals and marketplaces, online vendor tools;
- Knowledge and ability to work with ERP/accounting systems, billing;
- Understanding the functionality and features of cloud services;
- Experience with cloud services.
- Будет плюсом: Experience in creating web pages or web applications will be an additional advantage
условия
- Условий в вакансии нет
навыки
Если просят выйти из iCloud, прислать код из SMS, запустить или установить что-то, перевести деньги — не соглашайся: это мошенничество.