Atlassian engineer in iGaming

SPRIBE is an innovative B2B iGaming software developer reshaping the industry with cutting-edge technology and a forward-thinking approach to game design. The company pioneered the crash-game format with its flagship title Aviator, setting a new standard in player engagement and paving the way for a wave of non-traditional content.

• Own the design, configuration and continuous improvement of our service management platform, currently Atlassian Cloud (Jira, JSM, Confluence).
• Design and maintain multi-team projects, workflows, request types, screens, fields and schemes.
• Implement and improve ITSM processes, queues, SLAs and approvals together with the Incident Manager, Service Manager and other process owners.
• Build and maintain the CMDB / asset model and the customer portal.
• Develop automations and integrations with our monitoring, source control and communication tools.
• Govern configuration: change control, sandbox testing, permission models, policies.
• Clean up and optimize existing schemes, fields and workflows, and migrate legacy automation.
• Provide dashboards and reporting.
• Document design decisions and coach project admins and process owners on good configuration practice.
• Continuously learn and stay updated on emerging technologies and best practices in service management.

• 4+ years of experience administering or architecting a service management platform at scale (Jira and Jira Service Management preferred).
• Strong workflow configuration skills, including conditions, validators and post functions, and advanced query languages such as JQL.
• Solid understanding of ITSM processes: incident, problem and change management.
• Experience with REST APIs, webhooks and integrations with third-party services.
• Scripting experience for bulk configuration changes and audits.
• Experience with permissions and configuration change management.
• Clear written and spoken communication, including the ability to turn business requirements into configuration.
• Great communication skills: ability to work in a team-oriented, collaborative environment and turn requirements from IT and business teams into clear configuration.
• Ability to explain design decisions to both technical and non-technical parties.
• Strong analytical skills and a methodical approach to problem-solving.
• Ability to create and maintain documentation (in English) related to platform design, configuration and procedures.
• Будет плюсом: Experience with ScriptRunner (Groovy), including behaviours and listeners; Experience with Jira Automation (Cloud); Experience designing Assets (CMDB) and customer portals; Experience managing Marketplace apps; ITIL 4 or Atlassian certification

• Enjoy 26 business days of paid vacation annually, plus 7 days off— because we value your well-being and work-life balance.
• We provide and deliver all necessary corporate hardware so you can start strong from day one.
• Medical insurance
• We recognize and celebrate your birthdays and work anniversaries with thoughtful gifts — because your milestones matter.
• Once a year we host unforgettable corporate events in some of the world’s most exciting cities — a unique blend of team spirit and adventure.