Pre-Sales Enablement
- Partner with sales teams to provide deep subject matter expertise (SME) on email security architectures, technologies and infrastructures.
- Build trusted relationships with customers’ technical staff and leadership to identify pain points and align solutions with business goals.
- Lead technical workshops, solution presentations, and roadmap discussions to drive buy-in and support for SEG displacement initiatives.
- Architect complex, tailored solutions that address customer requirements and ensure seamless migrations to Abnormal AI.
SEG Displacement and Migration
- Guide customers through the migration process, including evaluating their current SEG setup, identifying gaps, and creating comprehensive transition plans.
- Act as a technical lead for SEG replacement projects, troubleshooting challenges, and ensuring a seamless transition to Abnormal’s platform.
- You are the SME
- Educate customers on the advantages of API-based email security and provide expert recommendations on best practices for adoption.
Product Expertise and Feedback Loop
- Serve as a conduit between the field (sales, customers) and R&D/Product teams to provide actionable insights on customer needs, technical challenges, and feature requests.
- Collaborate with Product Management to prioritize roadmap features based on customer feedback, opportunity size, and strategic importance.
- Stay informed about industry trends, competitive products, and customer challenges to position Abnormal AI effectively.
Enablement and Thought Leadership
- Develop and deliver training sessions and technical content to upskill sales engineers and enhance their ability to handle complex customer scenarios.
- Create repeatable and consumable technical assets, such as blog posts, videos, and presentations, that showcase your expertise and support the broader team.
- Represent Abnormal AI at industry conferences, webinars, and customer events to share thought leadership and deepen relationships.
Must Haves
- Certifications: Microsoft Certified: Messaging Administrator, Google Workspace Administrator, CISSP, GIAC, or similar.
- Familiarity with advanced email security technologies, such as Email Authentication, Sandboxing, Machine Learning, and Behavioral Analysis.
- Experience in SEG replacement projects or equivalent migrations to API-based email security solutions.
- Knowledge of regulatory and compliance requirements (e.g., GDPR, HIPAA) relevant to email security.
A note on AI in our process:
Abnormal AI uses AI-assisted tools to help our recruiting team prepare for candidate interviews. These tools analyze resume content and role requirements to suggest interview questions and areas for the interviewer to explore.They do not make hiring decisions or screen candidates automatically. Every decision about a candidacy is made by a person. Further, if your application is successful and Abnormal AI makes a conditional offer of employment, we will carry out pre-employment checks which must be successfully completed to progress to a final offer. All processes and pre-employment checks are in line with prevailing legislation and Abnormal AI's policies relevant to our security and privacy standards.
Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here. If you would like more information on your EEO rights under the law, please click here.
