Engineering manager in site reliability

As an Engineering Manager at Adobe in Yerevan, Armenia, you will lead site reliability and developer experience teams responsible for production infrastructure, Kubernetes-based services, and developer tooling and automation. Partnering with global engineering and security teams, you will improve reliability, streamline operations, and accelerate safe software delivery.

• Lead, hire, and develop engineers across site reliability and developer experience teams, providing clear expectations, actionable feedback, oversight of employee progress, and professional development.
• Develop and complete technical roadmaps that balance platform capabilities, developer efficiency, reliability, security, technical debt, and operational demand.
• Oversee the operation and evolution of production application infrastructure, ingress and routing services, and Kubernetes-based workloads in partnership with other infrastructure and application teams.
• Establish effective service ownership, on-call coverage, incident response, operational documentation and runbooks, cross-location handoffs, and blameless post-incident reviews; ensure corrective actions lead to lasting improvements.
• Drive safe, repeatable releases through deployment automation, configuration management, post-deployment validation, rollback capabilities, and structured process improvements.
• Expand self-service developer tooling, service catalogs, and automated service-readiness checks. Add intelligent features and agentic workflows. This guides onboarding, identify and help resolve service-readiness gaps. They also automate routine engineering tasks with safeguards and manual supervision.
• Improve observability and use service-level objectives, reliability trends, delivery performance, and developer feedback to guide priorities and measure impact.
• Partner with security and infrastructure teams on access controls, vulnerability remediation, platform upgrades, capacity planning, and resilience.

• Strong communication and prioritization skills, with experience coordinating dependencies and operational responsibilities across distributed teams.
• Proficiency in English and Armenian, with strong written and verbal communication skills to lead local teams and collaborate effectively with global partners.
• Experience directly managing engineering teams, including hiring, coaching, performance management, and career development, ideally in site reliability, platform engineering, DevOps, or developer experience.
• Strong technical grounding in operating production distributed systems, Kubernetes, and public-cloud infrastructure, with sound judgment about availability, scalability, performance, and cost.
• Experience leading production operations, including incident response, on-call practices, observability, service-level objectives, and post-incident improvement.
• Experience with infrastructure as code, CI/CD, GitOps, automated testing, and safe deployment practices.
• A software-engineering background and the ability to guide architecture, review technical proposals, and support engineers building reliable automation and shared services.
• Будет плюсом: Experience applying automated or agentic workflows to developer efficiency or production operations, with attention to evaluation, access controls, and safe execution, is a plus

• At Adobe, for non-sales roles salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). You will be eligible to participate in the AIP bonus plan. AIP bonus payout is subject to the applicable plan terms in connection with individual performance on an annual basis.
• In addition, we offer a range of inclusive benefits to support you and your family — from medical, dental, and vision benefits to financial planning, employee assistance program, and learning opportunities.