Director, Marketing Dx Technology and AI Development

Grade Level (for internal use):

12

The Marketing Digital Experience (Dx) Technology and AI Development team is S&P Global's centre of excellence for enterprise marketing technology — engineering the platforms, AI applications, and content systems that power how S&P Global reaches and engages its global audiences. We sit at the intersection of product, technology, and marketing, combining deep DXP expertise with AI-native development capability to build scalable, composable digital experiences that drive commercial impact.

• Own the end-to-end architecture, roadmap, and operational health of the DXP stack (AEM Cloud, Marketo, Target, CDP/RTCDP) — leading custom Dx application design, build, and deployment while enforcing platform governance and enterprise technical standards across all digital touchpoints.
• Architect the content supply chain technology layer — from content creation and DAM through assembly, approval workflows, localisation, and multi-channel distribution — driving GenAI-powered automation of content operations to accelerate speed-to-market at enterprise scale.
• Build and scale the AI-native marketing application portfolio — leading buy-vs-build evaluation, integration of conversational AI, GenAI, and recommendation engines, and architectural governance across Salesforce, Adobe, and GCP/Vertex AI environments, in alignment with enterprise AI governance standards.
• Establish and govern the experimentation and personalisation infrastructure (A/B, multivariate, and AI-driven) — setting statistical governance frameworks, closed-loop learning cadences, and enterprise design system standards that continuously improve digital experience quality and conversion outcomes.
• Serve as the primary technology partnership interface between Enterprise Marketing, Corporate Platforms & Technology, strategic vendors (Adobe, GCP), and SIs — co-developing joint roadmaps, governing data integration standards, and owning vendor QBRs and SI engagements from RFP/SOW through delivery and knowledge transfer.
• Lead and develop the Dx Technology Centre of Excellence — a multi-disciplinary team spanning DX product, AI product, marketing application engineering, content systems, and experience instrumentation — accountable for workforce planning, performance management, capability development, and blended FTE/SI team delivery standards.

• Bachelor's degree in Computer Science, Engineering, Information Systems, or Digital Marketing Technology.
• 10+ years in Marketing Dx Technology, Digital Experience Platforms, or enterprise B2B Product Management
• 2+ years in AI application build, integration, or deployment — including conversational AI, GenAI workflows, or ML-powered marketing tools — in an enterprise environment
• Demonstrated proficiency in Adobe Experience Cloud (AEM Cloud, Marketo, Target, CDP/RTCDP), including enterprise-scale composable, API-first architecture design and platform governance
• Demonstrated experience building and leading multi-disciplinary marketing technology teams in blended FTE and vendor/SI delivery models, using Agile methodologies (Scrum, Kanban, or SAFe)
• Experience with GCP Vertex AI, LLM fine-tuning, or agentic frameworks (LangChain, AgentForce) applied to AI-powered marketing applications
• Experience with marketing analytics platforms (Adobe Analytics, GA4, Looker/BigQuery) and closed-loop attribution modelling
• Demonstrated experience managing strategic technology vendor relationships including QBRs, SLA governance, and contract negotiation alongside SI delivery engagements at enterprise scale
• Prior experience operating within regulated financial services, information services, or data/analytics environments where GDPR and enterprise data governance requirements shape technology decisions
• Experience with headless CMS, MACH architecture principles, or modern front-end frameworks (React, Next.js)
• Experience defining enterprise taxonomy, metadata governance, and retrieval readiness for AI-powered discovery (RAG, knowledge graphs)
• Adobe Certified Expert, GCP Professional ML Engineer, AWS Solutions Architect, or TOGAF certification; Master's degree or MBA with a technology or digital marketing focus is a further advantage

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.