описание
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates.
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. It develops AI systems and products and seeks to deploy them safely.
задачи
- Define and refine the strategic vision and operating model for the Startups Applied AI Engineering team, aligning it with company objectives and startup customer needs
- Lead, mentor, and grow a team of technical individual contributors supporting startup customers
- Help startups move from experimentation to production by identifying technical blockers, advising on architecture, and driving deployment
- Partner with Sales to identify where technical engagement can accelerate adoption, production usage, and account growth
- Represent startup customers’ technical needs by synthesizing feedback on developer experience, product gaps, deployment blockers, model performance, and emerging use cases
- Turn recurring startup needs into playbooks, starter packs, reference architectures, internal tooling, and customer-facing assets
- Serve as a senior technical escalation point for priority startup customers, including founder, CTO, and technical executive conversations
- Balance urgent customer needs with broader product and platform priorities
- Coach Applied AI Engineers on technical quality, customer judgment, prioritization, executive communication, and cross-functional partnership
- Partner with Sales, Product, Engineering, Research, and other go-to-market teams to improve startup support from early adoption through scaled production
требования
- Proven experience founding, scaling, or operating within early-stage startups, ideally in technical leadership roles with ownership of product or customer outcomes and technical execution
- Strong track record of building and leading technical, customer-facing teams in high-growth, ambiguous, or startup-heavy environments
- Strong technical depth across APIs, platform products, AI/ML systems, developer workflows, and production deployment
- Experience creating scalable operating models, not just managing one-off customer escalations
- Comfortable working directly with founders, CTOs, technical executives, and highly technical individual contributors
- Strong judgment in balancing deep engagement with strategic customers and repeatable mechanisms for the broader segment
- Ability to translate complex technical and product considerations into clear decisions, practical guidance, and customer-facing recommendations
- Ability to work with speed, iteration, and pragmatic customer impact without sacrificing quality, safety, or long-term platform strategy
- Commitment to fostering the safe and beneficial development of AI
условия
- Условий в вакансии нет
