UX designer for ecommerce websites

Neat is leading the way in business video communications with smart, simple solutions built to adapt to people and the way they work. Our award-winning Neat devices are simple to buy, set up, use, and manage. We deliver uncomplicated and natural audio and video experiences, and a growing ecosystem of apps, through our intentionally-focused yet versatile hardware and software options.

• Own the UX direction for the website as a whole, setting the standard other work is measured against.
• Establish the UX processes, rituals, and standards for web, including design reviews, research cadence, and a shared design language.
• Act as the senior voice for web UX across the company.
• Lead UX for major product launches on the website, from early concept through to launch day.
• Lead design for our evolving ecommerce experience, from browsing and product pages through checkout.
• Work closely with the product marketing team to own and build a consistent narrative on the neat.no website.
• Turn ambiguous problems into clear user flows, wireframes, and high-fidelity UX designs.
• Partner with product managers and engineers to balance user needs, business goals, and technical constraints.

• Relevant education (bachelor's or higher) in UX/interaction design or a related field, or equivalent experience.
• 9+ years of UX design experience, including senior-level ownership of complex web products and experience establishing or leveling up UX practice within a team or organization.
• A strong portfolio showcasing real-world ecommerce or high-traffic consumer web experience design.
• Experience with UX and interaction design across mobile, web, and desktop.
• Proficient in wireframing, prototyping, and visualization tools such as Figma, Sketch, or the Adobe Suite.
• Professional experience working on UX or UI design projects within multidisciplinary teams.
• Expertise in content architecture and information design to improve website navigation.
• Comfort working directly with engineers, with a good instinct for what's feasible to build.
• Experience running and applying user research, not just producing deliverables from it.
• Strong stakeholder management skills, comfortable influencing senior leadership and driving alignment across teams that don't report to you.
• Clear communication skills. You can explain and defend a design decision as well as you can make one.
• A calm, collaborative approach to feedback and ambiguity, balanced with the confidence to push back when the work calls for it.
• Будет плюсом: Experience presenting technology products in a simple, uncomplicated way is a big plus; Experience designing for hardware or physical products alongside digital ones; Background in design systems at scale; Experience in video conferencing, collaboration tools, or B2B hardware

• US Salary banding $140,000-$150,000 USD