Product designer in fintech

TransferGo is a growing fintech scale-up on a mission to champion financial freedom with care. We strive to provide tailored, more affordable financial services that make people's hard-earned money go further. Now in our 14th year, with close to 400 employees in offices across Europe and the UK, we’re crafting a brilliant, relevant product that makes a difference in people's lives and the well-being of their families.

• Lead significant product initiatives from problem framing and discovery through design, validation, delivery and post-launch iteration
• Partner closely with Product Managers and Engineers to define the right problems, shape product direction and balance customer value, business goals and technical feasibility
• Turn complex financial journeys and requirements into clear, accessible and trustworthy experiences across web and mobile
• Use qualitative research, behavioural data, experimentation and product metrics to identify opportunities, evaluate trade-offs and measure the impact of your work
• Plan and conduct appropriate research and validation, including user interviews, usability testing, concept testing and collaborative workshops
• Develop and communicate a coherent design vision for your initiatives, connecting long-term direction with practical, iterative steps
• Create high-quality user journeys, flows, wireframes, prototypes, interfaces and specifications, including edge cases and non-ideal states
• Collaborate with Engineering early and throughout delivery, considering feasibility and ensuring the implemented experience meets the intended quality
• Contribute to and evolve our design system, creating reusable patterns and improving consistency between design and production
• Use AI-assisted tools thoughtfully throughout the design process; for example, to support research synthesis, problem framing, exploration, content design, rapid prototyping, data analysis and design reviews
• Evaluate AI-generated work critically, protecting customer privacy and applying human judgement to accuracy, accessibility, quality and appropriateness
• Communicate recommendations and design decisions clearly, using evidence and storytelling to build alignment and influence stakeholders
• Mentor and support other designers through critique, feedback and practical guidance, helping raise the team’s overall quality and confidence
• Improve the way we work by identifying opportunities to make design processes faster, clearer and more effective

• 5+ years of experience designing and shipping digital products within cross-functional product teams
• A strong portfolio demonstrating end-to-end ownership, strategic product thinking, polished UX/UI craft and measurable customer or business impact
• A track record of independently leading complex initiatives from an ambiguous starting point through discovery, delivery and iteration
• Strong product judgement and the ability to balance desirability, usability, viability, feasibility and delivery constraints
• Advanced interaction and visual design skills, with close attention to detail, accessibility, consistency and usability
• Strong systems thinking, including an understanding of how design decisions affect connected journeys, platforms, teams and future product development
• Advanced proficiency in Figma, prototyping and component-based workflows, with experience contributing to or evolving design systems
• Confidence choosing and applying appropriate research and validation methods rather than relying on a single process for every problem
• Experience using qualitative and quantitative evidence to make decisions and evaluate outcomes
• Practical familiarity with AI-assisted design workflows or clear evidence of actively developing this capability across areas such as ideation, research synthesis, content, prototyping, analytics or design review
• The ability to assess AI output critically, recognise its limitations and use it responsibly rather than treating it as a replacement for customer insight or professional judgement
• Strong communication, facilitation and storytelling skills, with the ability to explain decisions and influence stakeholders across disciplines and levels
• A proactive approach to collaboration with Product and Engineering, including involving partners early and navigating constraints constructively
• The ability to organise design artefacts and documentation so that decisions, specifications and context are easy for others to understand
• The confidence to challenge assumptions, give and receive constructive feedback, and change direction when evidence calls for it
• The ability to balance speed and quality, make pragmatic trade-offs and move work forward without waiting for perfect information
• A user-first, low-ego approach grounded in curiosity, empathy, accountability and a strong sense of ownership
• Fluent English language skills
• Будет плюсом: Experience designing fintech, payments, banking, SaaS or other complex and regulated digital products; Experience designing products for customers across different countries, languages, levels of financial literacy or accessibility needs; Experience working with complex data, experimentation platforms or product analytics tools; Familiarity with design tokens, Code Connect, code-backed prototyping or other workflows that help close the gap between design and implementation; Experience building or sharing AI-assisted workflows, prompt libraries, design-review practices or rapid prototyping approaches; Experience contributing to product strategy, roadmap conversations or cross-team initiatives beyond your immediate product area

• Competitive Salary: Starting from 4,420 GBP - 5,530 GBP (gross) per month, depending on experience. Salary is just one part of the conversation – if you’re excited about the role but the range feels slightly off, don’t hesitate to apply. We’re open to discussing based on your experience and potential.
• Comprehensive Benefits: Including a generous holiday allowance, competitive healthcare insurance, and a wellbeing package from day one.
• Annual Development Budget: €1,000 to invest in your personal and professional growth.
• Hybrid Working Environment: Flexibility to work from home and in the office, with most team members in the office two days a week.
• Pet-Friendly Office: If you’re near one of our offices, bring your furry friend along!
• Inclusive Culture: Regular in-person events, fostering a strong sense of community and collaboration.
• Empowerment and Ownership: We believe in empowering our people to take initiative and drive meaningful change.