System analyst in AI

Tangem is a high-tech company in the blockchain sector was founded in 2017, headquartered in Zug, Switzerland, with branches in North America, Eastern Europe, and APAC. Tangem started with the idea of bringing digital assets to the masses using a unique combination of a smartcard-based hardware wallet and mobile applications. Company owns and promotes the technology of hardware cold-wallet for digital assets with secure and simple UX in 220 countries today.

• Translate business and product needs into system specifications for AI-agent services and internal tooling
• Design end-to-end logic for AI-agent services, including integrations with internal systems and third-party AI/LLM platforms
• Define API interactions, data structures, and integration requirements for AI-agent and automation services
• Document workflows, data flows, and system behavior using structured methodologies and diagramming tools
• Support engineering teams during implementation; clarify requirements and validate delivered functionality against intent, ensuring system behavior matches business requirements and defined specifications
• Analyze existing internal processes and propose where AI agents/automation can increase efficiency, reliability, and scalability
• Assist in defining data requirements and basic SQL/analytical queries to support reporting on AI initiative outcomes
• Plan and track delivery of AI-agent services and AI-transformation initiatives; manage timelines, dependencies, and risks
• Own multiple parallel initiatives across different teams, ensuring alignment with business goals, timelines, and technical constraints
• Manage several concurrent workstreams (features, integrations, internal tools), maintaining clear prioritization, dependency tracking, and risk visibility
• Coordinate cross-functional efforts between engineering, product, data, and operations to roll out AI tools internally, acting as a coordination point that consolidates stakeholder inputs into structured, actionable requirements
• Decompose high-level business needs into well-defined artifacts: system specifications, process flows, API contracts, and task breakdowns for engineering teams
• Monitor execution and deadlines across streams, proactively identifying bottlenecks, resolving blockers, and adjusting plans to maintain delivery commitments
• Implement structured tracking of initiatives (roadmaps, timelines, dependencies, risks), ensuring transparency and predictability of delivery
• Run status reporting and stakeholder communication to keep initiatives on track

• Strong experience as a System Analyst, Technical Product Specialist, or similar technical role
• Strong system analysis skills including requirements definition, process mapping, and system/architecture understanding
• Experience specifying integrations with APIs and third-party or internal services
• Ability to document complex business logic and system behavior clearly for engineering teams
• Familiarity with AI/LLM tools and agent frameworks, or strong interest and ability to learn them quickly
• Vector databases basics knowledge
• Working knowledge of SQL and ability to perform basic data queries
• Comfortable taking on project/program management tasks — planning, prioritization, tracking dependencies and risks — alongside analysis work
• Strong interest in AI tools, automation, and organizational transformation through AI
• Excellent English communication skills
• Strong cross-team coordination skills
• Будет плюсом: Experience with LangChain or other agent SDKs; Experience coordinating cross-functional technical initiatives with multiple stakeholders

• Stability, development, participation in the future unicorn's growth
• Remote work from anywhere in the world, with a schedule aligned with GMT+3
• Competitive salary in EUR/USDT
• Unlimited vacation
• Birthday presents
• Compensation for the purchase of necessary technical devices for the work
• Paid sick leaves