Operations Data Steward

Operations Data Steward

Department: Operations, UK Personal Investor

Reports to: Head of Operations, UK Personal Investor

At Vanguard, we are committed to giving investors the best chance of investment success. The Operations Data Steward is a first-line business role accountable for the day-to-day management, maintenance and governance of data across UK Personal Investor (UKPI) Operations. The role ensures that operational data is accurate, complete, appropriately controlled, compliant and fit for purpose, supporting safe client outcomes, operational resilience and effective decision-making.

Reporting to the Head of Operations, UK Personal Investor, the role remains embedded within Operations and operates as the principal data stewardship contact for the function. It works in close partnership with operational leaders and subject-matter experts, Technology, Risk, Compliance, Privacy, Information Security and the Chief Data & Analytics Office (CDAO) to implement the European Data Governance Framework and translate enterprise standards into effective operational practice.

The role owns execution of agreed data governance activities across the operational data lifecycle, including data inventory and metadata, critical data elements, lineage, data quality, retention, control evidence and remediation. It provides informed challenge, escalates material risks or non-compliance and drives issues through to sustainable closure, while business and data owners retain ultimate accountability.

Own Operational Data Governance and Data Management

Drive Data Quality, Controls and Remediation

Manage Data Retention and Lifecycle

Provide Operational Leadership and Governance

Enable Insight and Continuous Improvement

What It Takes

Special Factors

Vanguard is a different kind of investment company. It was founded in the United States in 1975 on a simple but revolutionary idea: that an investment company should manage its funds solely in the interests of its clients.

This is a philosophy that has helped millions of people around the world to achieve their goals with low-cost, uncomplicated investments.

It's what we stand for: value to investors.

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose: to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.