Data analyst in mobile games

Tripledot Studios is one of the largest independent mobile games companies in the world. Puzzleplay is Tripledot’s new player rewards platform, designed to make playing our games even more fun and engaging. By playing our casual, free to play mobile games, users can earn points, complete challenges, and win real prizes. Puzzleplay at Tripledot Studios is looking for a data analyst to own the fraud side of its user segmentation work.

• Review fraud signals regularly, adding, removing and refining them to distinguish suspicious activity from legitimate users. Signals under consideration include IP spoofing, VPN use and unusual play patterns.
• Own the fraud-related segments of the user segmentation system, from deciding how signals should be interpreted to monitoring how well the categories work over time.
• Work with the product team on fraud verification tools for different markets. The team currently uses FaceTec for facial verification and may need other methods, such as ID scanning or phone verification, in other countries.
• Investigate users flagged for manual review, including ambiguous cases in the Tremendous queue, and look for ways to improve the review process.
• Identify gaps in the available signals and recommend third-party tools for the product roadmap where they would help.

• Hands-on experience using data to investigate fraud and shape detection or prevention decisions, not just working alongside a fraud team.
• Experience designing or improving fraud signals, user segments or review processes, with an interest in how those decisions change as tactics evolve.
• The ability to work with product and other teams to turn analysis into operational fraud controls.

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