Business analyst

The role lies within Enterprise Data Office – Markets, Client, Master and Reference Data and Data Concerns team. Specifically, the role sits in Stakeholder management and collaboration team. The Stakeholder Management and Collaboration Team is responsible for designing and creating client-oriented messaging, redesigning the way we view data analysis, aimed at helping stakeholders make efficient and timely decisions. Driving standardization and consistency across the team for better alignment and collaboration. Driving efficiency through automation and process improvement across the broader team.

• Develop and maintain dashboards, scorecards, metrics reporting, and data visualizations to support business decision-making.
• Analyze data from multiple sources to identify trends, risks, opportunities, and actionable insights.
• Translate complex data into clear, compelling presentations, and stakeholder-facing content.
• Partner with stakeholders to define requirements and deliver reporting and analytics solutions that address business needs.
• Enhance SharePoint sites and collaboration tools to improve accessibility, communication, and user experience.
• Support automation, process improvement, and standardization initiatives to increase efficiency and reduce manual effort.
• Evaluate and implement new technologies, tools, and data sources to enhance reporting and collaboration capabilities.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• Bachelor's degree (or equivalent) with 3–8 years of experience in business analytics, BI, reporting, or digital content (financial services/regulated industry preferred).
• Strong analytical and problem-solving skills with a proven track record of translating complex data into actionable business insights.
• Hands-on experience designing and building interactive dashboards, scorecards, and visualizations using Tableau, Power BI, or equivalent platforms.
• Exceptional presentation and storytelling skills, capable of delivering compelling narratives and clear insights to diverse audiences.
• Advanced proficiency in Excel, PowerPoint, and Microsoft 365, with SharePoint and intranet/site design experience preferred.
• Skilled in partnering directly with cross-functional stakeholders to capture business requirements and deliver impactful solutions.
• Experience managing end-to-end projects, driving process improvement, and executing workflow automation initiatives.
• Self-starter with high attention to detail, visual design/UX acumen, and the ability to manage competing priorities independently and collaboratively.
• Будет плюсом: financial services/regulated industry preferred; SharePoint and intranet/site design experience preferred

• business casual workplace with a hybrid working model (currently up to 2 days working at home per week)
• (potentially, subject to final offer) receive a competitive base salary
• Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
• Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
• Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
• Employee Assistance Program financed by Employer
• Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)
• Sport Card for employees subsidized via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
• Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events.
• Additional day off for volunteering
• Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.
• Opportunity to receive an annual discretionary incentive award
• Special offers and discounts for employees