Business analyst

At Bending Spoons, we’re striving to build one of the all-time great companies. A company that serves a huge number of customers. A company where team members grow to their full potential. A company that functions at unparalleled levels of effectiveness and efficiency. A company that creates value for shareowners at an extraordinary rate. And a company that does so while adhering to high ethical standards.

• Build a 360° understanding of your product, users, business model, competitive landscape, and economics.
• Use AI, data, and research to uncover key business drivers, diagnose challenges, and identify opportunities for growth and product development.
• Turn insights into concrete opportunities and hypotheses for testing.
• Explore new products features, growth initiatives, monetization opportunities, and improvements to how the business operates, prioritizing those with the greatest potential impact.
• Turn the most promising opportunities into action and clear customer value.
• Support roadmap conversations with enterprise clients, build the business case, and work cross-functionally with engineering, design, and other teams to bring initiatives to life.
• Use A/B tests, business and product metrics, and ongoing analysis to understand what works and what doesn’t.
• Scale successful initiatives, improve existing ones, and use each result to inform the next cycle of discovery and execution.

• Given the necessary knowledge, you can solve complex problems.
• You think from first principles, and structure your ideas sharply.
• You resist the influence of biases.
• You identify and take care of the details that matter.
• You’re extremely ambitious in everything you do—and your initiative, effort, and tenacity match the intensity of your ambition.
• You feel deeply responsible for your work.
• You hold yourself to a high—and rising—bar.
• You give generously and without the expectation of receiving in return.
• You support the best idea, not your idea.
• You're always happy to get your hands dirty to help your team.
• You’re reliable, honest, and transparent.
• You read, write, and speak proficiently in English.

• You’ll work in small, result-oriented, autonomous teams alongside some of the brightest people in your field.
• We go to great lengths to hire individuals of outstanding potential—then, our priority is to put them in the ideal position to thrive.
• Flexible hours, remote working, unlimited backing for learning and training, top-of-the-market health insurance, a rich relocation package, generous parental support, and a yearly retreat to a stunning location.
• We help each Spooner set up the conditions to do their best work.
• Typical annual salary offers range from £85,797 to £151,436 in London and from €66,065 to €107,837 elsewhere in Europe.
• The lower end of these ranges applies to candidates with little or no relevant experience, while exceptionally experienced candidates may receive offers of up to £316,052 in London or €240,330 elsewhere in Europe.
• Candidates offered a permanent contract may choose to receive part of their compensation in discounted company equity.
• Permanent or fixed-term. Full-time or part-time.
• Bending Spoons is a demanding environment. We’re extremely ambitious and we hold ourselves—and one another—to a high standard.
• While this tends to lead to extraordinary learning, achievement, and career growth, it also requires significant commitment.
• To help you ramp up quickly and set yourself up for success, we expect you to spend most days in our Milan office during your first few months with us, regardless of your long-term work location.
• We’ll support you with generous travel and accommodation assistance.
• After that, you’re welcome to work from one of our offices, or remotely from approved countries—depending on what we agree at the offer stage.