Talent & acquisition partner

Zapp is London’s leading premium convenience retail platform. Founded in 2020, our vision is to disrupt the multi-trillion dollar convenience retail market, currently dominated by major players, by developing best-in-class customer-centric technology and fulfilment solutions. Zapp partners with some of the world’s leading brands to deliver an exclusive range of hand-picked products 24/7, delivered in minutes.

• Own full-cycle recruitment across all business areas — from briefing through to signed offer and onboarding handover.
• Build high-quality pipelines through proactive sourcing, headhunting, and talent mapping — not waiting for inbound.
• Design and embed structured hiring processes, including scorecards, interview rubrics, and decision-making frameworks.
• Coach hiring managers to become disciplined, data-led, and inclusive interviewers.
• Craft compelling job descriptions and campaigns, ensuring clarity, consistency, and brand alignment.
• Track, analyse, and act on funnel data, improving conversion rates and reducing time-to-hire.
• Drive a world-class candidate experience, marked by pace, transparency, and a human touch.
• Manage our ATS and tooling, ensuring workflows are efficient and data is reliable.
• Champion DE&I throughout every hiring touchpoint — from outreach to assessment.
• Continuously raise the hiring bar, challenging bias, shortcut thinking, and 'good enough' mindsets.

• 5+ years of in-house recruitment experience, ideally within high-growth, fast-moving companies.
• Demonstrated success hiring across multiple domains — including Strategy, Commercial, Ops, Tech, and People.
• Outstanding sourcing ability — fluent in Boolean, open web, market mapping, and passive engagement.
• Proven track record of filling senior, niche, and confidential roles with creativity and rigour.
• Deep believer in structured hiring, behavioural interviewing, and scorecard-based decision-making.
• Strategic partner to the business — able to push back, challenge thinking, and guide hiring decisions.
• Highly organised operator with strong prioritisation skills and exceptional attention to detail.
• Confident communicator — credible with execs, trusted by candidates.
• Technically fluent — comfortable owning ATS, HRIS, and data tooling.
• Obsessed with candidate experience, brand reputation, and raising standards.

• Competitive salary
• Enjoy 25 days of holiday per year (plus all bank holidays).
• Private Health Insurance.
• Extended sick pay and maternity/paternity leave pay.
• Cycle to work scheme.