Talent acquisition operations specialist

UNOPS is transforming its Talent Acquisition function to strengthen recruitment services, improve knowledge management, and enhance digital collaboration across the organization. The Talent Acquisition Operations Specialist will support the development of knowledge-sharing practices, documentation, digital resources, and process improvements that increase efficiency and improve the recruitment experience for stakeholders worldwide.

• Review and organize recruitment documentation, guidance, and tools.
• Develop knowledge management frameworks and governance practices.
• Consolidate and maintain talent acquisition resources and repositories.
• Develop and maintain Talent Acquisition intranet pages and knowledge hubs.
• Create user-friendly content, self-service resources, and guidance materials.
• Support migration and organization of digital recruitment resources.
• Document system processes, workflows, and user guidance.
• Develop FAQs, user guides, and knowledge repositories.
• Support system adoption and knowledge-sharing initiatives.
• Improve document management standards, folder structures, and information governance.
• Organize historical recruitment records and institutional knowledge.
• Develop SOPs, process maps, playbooks, and toolkits.
• Identify opportunities for standardization, digitalization, and service improvement.
• Capture lessons learned and best practices.
• Create communication materials, presentations, templates, and guidance documents.
• Support employer branding and recruitment outreach initiatives.
• Ensure consistency of messaging and branding across Talent Acquisition materials.

• Master's degree in Human Resources, Organizational Development, Business Administration, Knowledge Management, Information Management, Communications, Digital Transformation, or a related field.
• Minimum 5 years of relevant experience in HR, Talent Acquisition, knowledge management, organizational development, or related areas.
• Experience developing documentation, digital resources, knowledge repositories, and process guidance.
• Experience working with HR systems or digital platforms.
• Fluent English

• The assignment includes the standard UN Volunteer package, including a monthly living allowance (MLA), insurance, leave, and other entitlements according to UNV Conditions of Service.