cluster product owner – Everyday Banking/Business Tribe

Bank of Georgia is a bank.

• Develop the cluster-level strategy and roadmap
• Manage products and projects, including requirements, customer journeys, MVPs, backlogs, and roadmaps
• Collaborate with Business, AI, Data, IT, Risk, and Compliance teams
• Measure delivered business value against the Business Case
• Define and own the product vision and multi-quarter roadmap for the cluster, connecting it to Bank of Georgia’s overall strategy
• Consolidate ideas and themes from multiple squads into an investment thesis aligned with company-level priorities
• Anticipate market trends, competitor moves, and emerging technology, and adjust the cluster strategy accordingly
• Lead change management during strategic pivots or reorganizations
• Own cluster KPIs/KBOs end-to-end, including formation, tracking, and course correction
• Make value-centric trade-off decisions balancing short-term delivery with long-term strategic value
• Build dashboards and reporting for stakeholders to monitor cluster performance
• Build and maintain relationships with stakeholders across the bank, including senior management, other clusters, Risk/Compliance, and technology leadership
• Anticipate stakeholder needs and objections, and lead complex negotiations to resolution
• Represent the cluster’s roadmap and outcomes to senior leadership and translate leadership priorities into actionable plans
• Manage, coach, and develop a team of Product Owners/Product Managers
• Mentor Product Owners in feature specification, dependency management, stakeholder handling, and data-driven decision-making
• Build a cluster-wide culture that values data, customer voice, and quality
• Use data to support decisions and discussions, from individual features to cluster-wide initiatives
• Ensure customer/user research is embedded in roadmap planning

• Solid experience in Product Management/Ownership, ideally leading or coordinating multiple product teams or squads simultaneously
• Experience in Retail/Digital Banking
• Strong command of AI technologies and proven experience driving AI-powered product solutions
• Experience in Adoption/Change Management, taking products from launch to real-world implementation
• Track record of owning business outcomes, tying delivery to measurable KPIs/KBOs and being accountable for results
• Experience managing or mentoring other Product Owners/Managers
• Strong stakeholder management skills, including engagement with senior management or executives
• Ability to build business cases, use Excel or BI tools for analysis, and make evidence-based decisions
• Experience navigating cross-team dependencies and driving alignment across squads or tribes
• Excellent communication skills in Georgian and English; both are used regularly for cross-team, executive, and, depending on the cluster, regulatory communication