System administrator specialist in mobile gaming

CrazyLabs is a top 3 mobile games publisher with over 7 billion downloads to date, and a worldwide leader in hyper-casual and casual games development, distribution, and innovation. We are looking for a talented and dynamic System Administrator Specialist to join our IT team.

• Design, implement, and maintain secure and high-performing local and cloud networks, including LAN/WAN, VPNs, VLANs, routers, switches, and firewalls.
• Manage system administration across mixed OS environments, including Windows, Linux, and macOS.
• Oversee identity and access management, SSO, and cloud platforms such as AWS, GCP, and Google Workspace.
• Ensure data redundancy, disaster recovery protocols, and routine backup schedules.
• Serve as an escalation point for complex Tier 2/3 technical issues, including root-cause analysis and long-term resolution.
• Provide professional, clear, and service-oriented support to end users, ensuring strong communication and SLA compliance.
• Manage employee onboarding and offboarding, including hardware provisioning, software deployment, and access permissions.
• Document system configurations, network topology, standard operating procedures, and end-user guides.
• Identify opportunities to implement AI tools, automated agents, and AI-powered workflows to improve IT support and internal processes.
• Support secure adoption, governance, and provisioning of AI platforms within the company ecosystem.
• Build scripts and automations for repetitive system maintenance and administrative tasks.
• Implement and manage security measures, including endpoint protection, identity monitoring, and vulnerability scanning.
• Conduct regular security audits and threat assessments to identify and reduce risks.
• Support compliance with industry standards such as SOC 2 and GDPR, including maintaining relevant security documentation.
• Act as a key point of contact for security incident response and remediation.

• The ideal candidate has 3+ years of relevant experience, strong technical knowledge, a service-oriented mindset, and the ability to take ownership while collaborating with teams around the globe.

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