network and security engineer

Ampa Group brings together brands providing legal and professional services through shared culture, infrastructure, and career opportunities.

• Maintain, support, and monitor the existing network infrastructure, including site connectivity, core and wireless networks, and SASE infrastructure
• Deliver SASE connectivity across more than 20 offices, data centres, and Azure, working with the SASE partner on design and implementation
• Support management and the wider team in improving key systems and processes
• Maintain the stability and performance of data centre networks and office satellite sites
• Monitor, maintain, and support networks and software to ensure stability and compliance with technology standards
• Manage corporate and guest Wi-Fi across the business
• Perform maintenance, including patch and upgrade installations, while maintaining production availability
• Maintain the SD-WAN solution and SASE modules, including firewall, web filter, and CASB
• Take accountability for allocated project actions, technical problems, and incidents
• Detect events, resolve or escalate them, and conduct root cause analysis and remediation as required
• Monitor system availability, performance, capacity, and trends against baseline metrics
• Use monitoring and event tools to support system stabilisation and lifecycle management
• Develop in-depth knowledge of supported systems and applications and transfer knowledge to junior staff
• Assess security status and apply vulnerability mitigations
• Liaise with internal and external partners, user groups, technical IT consultants, and project managers
• Keep technical documents and policies accurate, up to date, and followed
• Support architecture and project delivery teams with continuous improvement initiatives across infrastructure and services
• Contribute to the firm’s security posture and ensure new implementations are secure
• Develop skills through the training programme and mentor junior team members, acting as an escalation point for difficult issues
• Resolve issues and incidents in a timely manner in line with ITIL best practices
• Conduct technical peer reviews of proposed changes
• Participate in Change Management Board meetings and manage infrastructure changes
• Ensure services are appropriately licensed and help management track and cost license and certificate renewals
• Review logs, monitoring solutions, and alerts to help keep IT systems and services available, performant, and secure

• 5+ Years of hands-on experience working as part of a network delivery team
• Experience in change management and scheduling
• Understanding of infrastructure technology and protocols
• Networking knowledge and qualifications
• Experience with HPE ProCurve, Aruba, or FlexFabric
• Knowledge and experience with FortiGate, including SD-WAN
• Knowledge of Microsoft Azure Networking, including vNet, Peering, S2S and P2S VPN, Express Route, Azure Firewalls, network security, traffic routing, and shaping
• Knowledge and understanding of voice/video and QoS
• Strong communication skills, including explaining complex technical concepts to non-technical stakeholders
• Ability to quickly arbitrate, prioritise, and filter change and deployment issues to identify solutions
• Будет плюсом: SASE experience with Cato Networks

• Локация: Бирмингем
• Fixed-term contract for 6 months